Tara Serna-Harms
Albuquerque,NM
Summary
Dependable warehouse professional with 4+ years of experience supporting onboarding, role training, and daily operations in a fast-paced environment. Strong communication, problem-solving, teamwork skills used to guide associates, reinforce policies, and keep work on schedule. Committed to safe practices and quality order fulfillment.
Overview
5
5
years of professional experience
Work History
Amazon Associate
Amazon
Albuquerque, New Mexico
11.2021 - Current
- Resolved outbound order issues for shipping and delivery teams.
- Packed merchandise to Amazon quality and shipping standards.
- Implemented Amazon safety rules and warehouse procedures during daily work.
- Communicated with associates on safe work practices to enhance workplace safety during floor support and daily operations.
- Conducted training for associates on standard processes and workplace expectations to ensure compliance and efficiency.
- Facilitated new hire onboarding and role training for learning team.
- Guided employees through equipment use and site procedures.
- Used problem-solving exercises, simulations, and role plays for training.
- Managed time effectively to keep tasks on schedule and deadlines met.
- Collaborated with diverse coworkers to accomplish goals and address issues with products and services.
- Transferred inventory using pallet jacks and rolling carts across work areas safely.
- Coordinated schedule rotations among team members, ensuring consistent coverage and operational continuity. with team.
Education
High School Diploma -
Albuquerque Talent Development Academy
Albuquerque, NM05-2018
Skills
- Order fulfillment
- Safety compliance
- New hire training
- Floor support
- Basic computer skills
- Problem solving
- Team collaboration
- Effective communication
Timeline
Amazon Associate
Amazon
11.2021 - Current
High School Diploma -
Albuquerque Talent Development Academy