TARA SNOW
Jonesboro,US
Summary
Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Dedicated to learning, growing, and succeeding in [Industry]. Experienced [Job title] adept at building effective processes and obtaining reliable, accurate information for business decision making. Recognized for motivating management team members to achieve their goals and fostering innovative work environments. Shown ability to direct and strengthen all aspects of online retail sales and service. Clear understanding of [Task] and [Task] as well as [Skill] training. [Job Title] is a multi-talented [Job Title] who is consistently rewarded for planning and operational improvements. Capable of facilitating positive customer communication and quickly resolving problems. Recognized on a regular basis for outstanding performance and contributions to the [Industry] industry's success.
Overview
6
6
years of professional experience
Work History
Loader and Unloader
Fedex
4665 S Blvd Ellenwood Ga
08.2024 - 11.2024
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Machine Operator Assembler
Janus International
135 Janus International
05.2024 - 08.2024
- Operated machining equipment safely with team of operators.
- Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
- Complied with company and OSHA safety rules and regulations.
- Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
Cashier
Taco Bell
Douglasville, GA
08.2023 - 10.2023
- Was in charge of assigning subordinates to ensure that daily requirements were met, as well as scheduling employee registers
- Used my knowledge to assist new team members in learning how to operate registers, merchandise stock, and meet customer needs, resulting in increased group performance and customer satisfaction
- Informed customers about the company's reward programs
- Taught new employees how to do their jobs on a daily basis
- Am in charge of taking orders from customers
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift
- Helped customers by answering their questions and completing their requests
- Handled POS transactions such as checks, cash, credit card purchases, and refunds
- Learned how to deal with checks and credit cards
- Am able to work in a fast-paced, high-pressure environment
- Earned customer loyalty by interacting with them in a friendly manner and remembering their orders
Wearhouse retail
Southwire Co
Villa Rica, GA
03.2023 - 07.2023
- Consistently met key sales and customer satisfaction performance objectives
- Maintained the efficient functionality of various photocopying and printing equipment, including [Type] and [Type] equipment with careful operation, preventive maintenance, and basic repairs
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
- Solved [Type] issues, improved operations, and provided excellent customer service
- Identified necessary materials and quantity requirements using work orders and job instructions
Drug gm clerk
Kroger
Lithia Springs, GA
12.2021 - 11.2022
- Mentored and trained new employees in order to increase efficiency and maintain daily operational consistency
- Answered [Number] calls per [Timeframe] to help customers with their questions and concerns
- Gathered and analyzed quality assurance data to identify issues and improve process efficiency
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
- Identified and resolved technical and equipment problems to determine the cause of unexpected test results and other issues
- Had an excellent attendance record and was always on time for work
Waitress
Graffiti Atlanta
Decatur, GA
04.2021 - 09.2021
- Served plated dinners, buffet dinners, and passed hors d'ouevres for parties of [Number] to [Number]
- Organized and maintained the inventory area to ensure accuracy in finding items during downtime
- Cleaned and coordinated the cleaning of both indoor and outdoor dining areas, including wiping tables, placing trash in receptacles, and restocking supplies
- Calculated charges, issued table checks, and took customer payments
- Implemented new drink policies that resulted in a [Number]% reduction in over-pouring
- Made suggestions for daily specials, wine selections, and desserts in order to steer customers toward more profitable items
- Cashed out customers using cash registers and credit card machines, handling up to $[Amount] in cash per event
- Used [Software] to create customized menus for customers
- Kept up with menu changes so that I could provide current and accurate information, answer questions, and assist customers in making the best meal choices based on their preferences
- Took orders from customers and clarified any questions or special items to ensure accuracy
- Maintained a positive reputation for order efficiency and accuracy, earning numerous referrals from happy customers
- Identified items in stock for first use to reduce waste and profit loss
ClickList Clerk
Kroger
Newnan, GA
02.2021 - 04.2021
- Solved [Type] issues, improved operations, and provided excellent customer service
- Used expert [Type] knowledge to respond to customer issues and resolve complaints
- Had an excellent attendance record and was always on time for work
- Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties
- Answered [Number] calls per [Timeframe] to help customers with their questions and concerns
- Used [Software] spreadsheets to track inventory and review retail trends in order to make timely and proactive business decisions
Warehouse Sorter
Amazon Warehouse DAT1
Carrollton, GA
10.2020 - 02.2021
- Put orders together and packed items for shipment, as well as communicating orders to shipping personnel
- Planned daily work strategies and followed oral and written instructions to move and ship products correctly
- Used handheld scanners and physical logs to keep track of item movements
- Assisted [Job title] with [Task], developing new skills in [Skill] and [Skill] while increasing warehouse efficiency during busy periods
- Kept the warehouse clean and organized to maximize team efficiency and productivity
- Documented warehouse stock and reported inventory totals to [Job title] each [Timeframe]
- Used bracing and strapping techniques to prevent load shifting or damage
ClickList Clerk
Kroger Marketplace
Douglasville, GA
04.2020 - 10.2020
- Solved [Type] issues, improved operations, and provided excellent customer service
- Used expert [Type] knowledge to respond to customer issues and resolve complaints
- Had an excellent attendance record and was always on time for work
- Answered [Number] calls per [Timeframe] to help customers with their questions and concerns
- Used [Software] spreadsheets to track inventory and review retail trends in order to make timely and proactive business decisions
Lifeguard
Six Flags Over Georgia
Austell, GA
03.2019 - 06.2019
- Provided customers and guests with detailed safety rules and procedures for [Type] and [Type] activities, which resulted in a [Number] % reduction in incidents
- Am responsible for the safety of water park and amusement park visitors
- Warned patrons about unsafe or hazardous [Type] conditions and suggested alternative activities during closures
- Ensure the members' safety in and around the pool by communicating and enforcing all pool regulations and rules
- Conduct safety and cleanliness inspections of recreational facilities
- Increased customer satisfaction by greeting all pool patrons with courtesy and promptly and cheerfully resolving any issues
- Ensuring the patrons' safety in and around the pool
- Was in charge of ensuring the safety of all guests in and around the pool
- Kept rescue equipment in good working order by inspecting it and performing basic repairs
- I'm on the lookout for patrons and use a rescue tube from the guard stand to keep an eye on them
- Facilitated aquatic recreation through excellent customer service
- Performed life-saving measures such as CPR until paramedics arrived during incidents
Education
High School -
Douglas County High School
Douglasville, GASkills
- Project organization
- Customer service
- Communications
- Team building
- MS Office
- Organization
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Resolved product issue through consumer testing.
Timeline
Loader and Unloader
Fedex
08.2024 - 11.2024
Machine Operator Assembler
Janus International
05.2024 - 08.2024
Cashier
Taco Bell
08.2023 - 10.2023
Wearhouse retail
Southwire Co
03.2023 - 07.2023
Drug gm clerk
Kroger
12.2021 - 11.2022
Waitress
Graffiti Atlanta
04.2021 - 09.2021
ClickList Clerk
Kroger
02.2021 - 04.2021
Warehouse Sorter
Amazon Warehouse DAT1
10.2020 - 02.2021
ClickList Clerk
Kroger Marketplace
04.2020 - 10.2020
Lifeguard
Six Flags Over Georgia
03.2019 - 06.2019
High School -
Douglas County High School