Tara Swanson
Bonaire,GA
Summary
Enthusiastic, versatile medical professional with a self motivated work ethic looking to join a dedicated TEAM to provide top quality care and superb customer service to patients and customers.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Medical Receptionist
Dania Beach West Medicine & Rehab, Pain Medicine
2022.07 - 2024.05
- Greeted patients and visitors in a friendly and professional manner.
- Maintained a clean, organized and welcoming reception area.
- Managed multi-line phone system providing excellent customer service while addressing various customer needs in a exemplary manner.
- Efficiently managed appointment scheduling and appointment confirmations in a timely manner.
- Verified patient insurance, eligibility and collection of payments as well as prior authorization inquiries for various medical appointments and procedures.
- Prepared and processed various HIPAA compliant medical record requests for patients, other healthcare facilities, legal requests, disability and insurance audits.
- Maintained meticulous medical records for patients by ensuring all necessary forms and documentation were accurate and current.
- Contributed to a positive work environment through effective teamwork and collaboration with colleagues in both front office and clinical roles.
Private Caregiver
Private (Senior Citizen)
2020.06 - 2022.01
- Assisted with daily personal hygiene tasks such as bathing, grooming, and dressing guidance.
- Assisted with self-administered medications.
- Assisted with housekeeping and managed weekly laundry duties.
- Participated in meal preparations to include weekly grocery shopping and daily cooking of meals.
- Ran errands and provided transportation to various medical appointments, events, and social activities when needed.
- Provided companionship and emotional support to sustain needs and quality of life during COVID 19 pandemic.
Medical Assistant
ENT Surgical Associates of Central Georgia
2018.07 - 2020.05
- Directed patients to exam rooms and conducted extensive preliminary evaluations required for the provider to give optimal treatment to patients needing otolaryngology care by obtaining medical history, symptoms, medication information, allergies, and vital signs.
- Generated and coordinated referrals to various specialists and outpatient testing facilities per the provider's request.
- Called, faxed, and electronically submitted prescriptions and refills to pharmacies daily.
- Created, updated, and documented thoroughly in the patient's electronic medical records within the practice EMR operating system.
- Assisted providers with various in office procedures and diagnostic testing, ensuring comfort and accuracy for optimal patient outcomes.
- Sanitized, restocked, and organized exam rooms and medical equipment daily.
Medical Assistant; Certified Medical Esthetician
Allen Dermatology & Skin Cancer Center
2009.05 - 2017.10
- Directed patients to exam rooms and conducted extensive preliminary evaluations required for the provider to give optimal treatment to patients needing dermatological care.
- Assisted providers with various in office procedures and cosmetic treatments using my skills, training, and experience as a medical assistant.
- Cleaned, sterilized, and prepared surgical instruments and medical equipment.
- Assessed and performed necessary treatments on patients using my skills, training, and experience as a medical esthetician under the supervision of providers in the practice.
Skills
- Professionalism
- Customer Service
- Excellent Communicator
- Organization and Time Management
- Attention to Detail
- Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook)
- Proficient in EHR software such as Meditech, Eclinical, Advanced MD, Alta Point, Practice Fusion, and Tebra.
- HIPAA & OSHA Compliance
- Proficient in both Administrative & Clinical Roles
Certification
Certified BLS/CPR/AED (AHA)
Certified Medical Billing and Coding Specialist (NHA)
Certified Medical Skin Specialist (CGTC)
Certified HIPAA specialist (HTG)
Timeline
Senior Medical Receptionist
Dania Beach West Medicine & Rehab, Pain Medicine
2022.07 - 2024.05
Private Caregiver
Private (Senior Citizen)
2020.06 - 2022.01
Medical Assistant
ENT Surgical Associates of Central Georgia
2018.07 - 2020.05
Medical Assistant; Certified Medical Esthetician
Allen Dermatology & Skin Cancer Center
2009.05 - 2017.10
Certified BLS/CPR/AED (AHA)
Certified Medical Billing and Coding Specialist (NHA)
Certified Medical Skin Specialist (CGTC)
Certified HIPAA specialist (HTG)
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