Detail-oriented administrative assistant skilled in scheduling coordination, customer communication, and team collaboration. Proven ability to enhance workflow efficiency and ensure timely responses to inquiries.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Upper Valley Appliance Services
Hanover, New Hampshire
07.2025 - Current
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Coordinated daily scheduling for service appointments and technician assignments.
Managed customer inquiries to ensure timely responses and maintained effective communication.
Processed warranty claims and tracked service requests using company software.
Tracked supplies and placed orders to support efficient inventory management.
Collaborated with technicians to streamline workflows, enhancing overall service efficiency.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Managed database systems containing customer contact information.
Education
Associate of Science - Early Childhood Education
Holyoke Community College
Holyoke, MA
06-1994
Skills
Scheduling coordination
Appointment scheduling
Calendar management
Warranty processing
Customer communication
Customer relationship management
Customer relations
Documentation organization
Logistical coordination
Project coordination
Project planning
Expense tracking
Resource allocation
Team collaboration
Problem solving
Time management
Task prioritization
Conflict resolution
Interpersonal communication
Effective communication
Flexible and adaptable
Stakeholder engagement
Leadership
Attention to detail
Communication strategies
Guest relations
Project coordination
Affiliations
Girl Scouts of the Green and White Mountains
New Hampshire Foster and Adoptive Parents Association