Rebecca Nejman
Erie,PA
Summary
Dynamic Administrative Assistant with 10 years at Court House, excelling in case management and document preparation. Proven track record in enhancing workflow efficiency and maintaining confidentiality. Adept at mentoring staff and optimizing scheduling processes, fostering strong relationships with stakeholders while ensuring compliance with legal standards. Committed to delivering exceptional customer service.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Court House for 10years
Erie, PA
08.2011 - 01.2020
- Managed scheduling and coordination of court hearings, ensuring timely communication among stakeholders.
- Assisted in case file preparation, maintaining accuracy and compliance with legal standards.
- Streamlined document management processes, enhancing retrieval efficiency for legal teams.
- Provided administrative support to judges and attorneys, improving workflow through proactive assistance.
- Prepared and processed court documents using case management software to ensure proper filing procedures.
- Led initiatives to improve record-keeping practices, resulting in enhanced data integrity and accessibility.
- Mentored junior assistants on office protocols and best practices for effective court operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Restaurant Manager
Valerios 6years
Erie, PA
04.2005 - 06.2010
- Streamlined daily operations, enhancing service efficiency and customer satisfaction.
- Managed inventory levels, ensuring optimal stock availability while minimizing waste.
- Enhanced menu offerings based on customer feedback and market trends, driving sales growth.
- Oversaw compliance with health and safety regulations, maintaining a safe dining environment.
- Cultivated strong relationships with suppliers, ensuring timely delivery of high-quality ingredients.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Education
No Degree - Criminal Justice
Edinboro University of Pennsylvania
Edinboro, PASkills
Court document preparation
Case management software
Record-keeping practices
Scheduling coordination
Data entry accuracy
Document management systems
Customer service excellence
Confidentiality compliance
Multi-line phone operation
Workflow optimization
Staff training and mentoring
Inventory management
Health and safety compliance
Financial reporting accuracy
Conflict resolution skills
Supply chain collaboration
Time management strategies
Process improvement initiatives
Communication skills enhancement
Stakeholder liaison activities
Customer service
Data entry
Computer skills
Office administration
Administrative support
Microsoft Word
Time management
Microsoft Excel
File organization
Microsoft outlook
Customer and client relations
Computer proficiency
Filing
Customer relations
Clerical support
Critical thinking
Strong problem solver
Scheduling
Documentation and recordkeeping
Microsoft Office Suite
Office management
Professional communication
Database entry
Scheduling and calendar management
Dedicated team player
Excel spreadsheets
Appointment scheduling
Recordkeeping
Verbal communication
Data organization
Deadline oriented
Records management
Professional and mature
Calendar management
Filing and data archiving
Invoice processing
Documentation and reporting
Relationship building
Mail handling
Meticulous attention to detail
Microsoft PowerPoint
Document management
Data management
Spreadsheets
Data collection
Prioritization
Document control
Multi-line phone systems
Spreadsheet management
Client relations
Multi-line phone proficiency
Resourceful
Records administration
Event coordination
Tech-Savvy
Confidential document control
Meeting planning
Complex Problem-solving
Documentation and control
Spreadsheet development
Internal communications
Schedule management
Internet research
Mail management
Meeting arrangements
Records management systems
Multi-line telephone systems
Business administration
Bookkeeping
Attendance record management
Coordination
Employee timesheet processing
Database administration
Work Preference
Work Type
Full TimeTimeline
Administrative Assistant
Court House for 10years
08.2011 - 01.2020
Restaurant Manager
Valerios 6years
04.2005 - 06.2010
No Degree - Criminal Justice
Edinboro University of Pennsylvania