Ashleena O'Brien
Carlsbad,NM
Summary
Criminal justice graduate with court administration experience supporting daily judicial operations through document preparation, filing, electronic data entry, hearing scheduling, and public assistance. Background in retail and shift leadership adds customer service, communication, organization, and reliability for administrative or legal support roles.
Overview
6
6
years of professional experience
Work History
Judicial Clerk
Carlsbad Magistrate Court
Carlsbad, New Mexico
10.2025 - Current
- Scheduled hearings and coordinated court calendars to optimize scheduling efficiency.
- Prepared court documents and filed paperwork to ensure efficient daily court operations.
- Assisted public with court-related questions and processes to enhance accessibility and understanding.
- Enter information into computer systems and maintain electronic records.
- Answer telephone calls and communicate professionally with members of the public.
- Assisted with daily administrative tasks while maintaining professionalism and attention to detail.
Retail Lead
Carlsbad Caverns
Carlsbad, New Mexico
10.2023 - 10.2025
- Trained associates on register use, cash handling, and customer service to improve team proficiency.
- Utilized communication, leadership, and problem-solving skills to enhance daily operations.
- Executed daily retail tasks and delivered exceptional customer service.
- Helped customers with questions and concerns in a professional manner.
- Managed daily cash transactions and financial records.
- Maintained organized and productive work environment.
Shift Lead
Taco Bell
Carlsbad, New Mexico
01.2021 - 10.2023
- Led Taco Bell crew through opening, closing, and shift change routines.
- Supported daily restaurant operations by coordinating shift responsibilities and ensuring smooth service.
- Trained team members on drive-thru, front counter, and food prep procedures.
- Executed opening and closing tasks, including setting alarms and counting cash.
- Handled cash transactions accurately, including drawer counts and POS transactions, to maintain financial accountability.
- Provided customer service in a fast-paced environment.
- Applied teamwork, communication, and problem-solving skills to daily tasks.
- Demonstrated dependability, adaptability, and a strong work ethic.
Education
Bachelor's Degree - Criminal Justice
New Mexico State University
Las Cruces, NM06-2026
Skills
- Court document preparation
- Court practices and procedures
- Court administration
- Hearing scheduling
- Document management
- Court office management
- Typing and electronic data entry
- Professional communication
- Public assistance and customer service
- Courtroom collaboration
- Organization and attention to detail
- Dependability and adaptability
- Problem solving
- Organization
- Client confidentiality
- Courtroom etiquette
Timeline
Judicial Clerk
Carlsbad Magistrate Court
10.2025 - Current
Retail Lead
Carlsbad Caverns
10.2023 - 10.2025
Shift Lead
Taco Bell
01.2021 - 10.2023
Bachelor's Degree - Criminal Justice
New Mexico State University