Tara Vance
Maricopa,AZ
Summary
With over 30 years of experience in patient care, I am efficient and detail-oriented when it comes to being a healthcare professional. Proven expertise in providing excellent care when it comes to patient, child, and adolescent healthcare services, maintaining confidentiality, and staying up-to-date with the latest regulatory changes. Skilled in working with all ages throughout my healthcare career, and a deep understanding of patient care. I hold an associate degree as a medical assistant and a bachelor's degree in information technology management. Healthcare professional with comprehensive experience in delivering patient care and managing medical personnel. Reliable and adaptive, with a focus on patients' well-being. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Benefits Specialist
CVS Health
04.2024 - 04.2025
- Promptly responded to patient inquiries about insurance coverage and benefits.
- Conducted thorough benefit verifications to ensure accuracy of insurance information.
- Collaborated with healthcare providers to obtain necessary documentation for timely verification.
- Established strong relationships with insurance representatives to facilitate effective communication.
- Maintained confidentiality of patient information in strict compliance with HIPAA regulations.
- Supported pre-authorization team by verifying benefits before scheduling procedures.
- Guided patients in understanding financial responsibilities, including copayments and deductibles.
MA/ Certified Nursing Assistant
A Place At Home
Scottsdale, Arizona
11.2023 - 04.2024
- Monitored vital signs and reported changes to nursing staff.
- Provided companionship and emotional support to clients.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Administered medications as directed by registered nurse or physician.
- Provided emotional support and companionship to clients in their homes.
- Educated clients and families on health management and safety practices.
CSE
Discover Financial Services
08.2022 - 07.2023
- Providing financial advice to clients based on their circumstances, appetite for risk and desired level of future investment growth
- Analyzing client information and future financial projections to ascertain the best investment solutions and strategies for clients
- Maintaining good relationships with existing clients and adapting their advice and strategies to meet unexpected changes in financial circumstances
- Producing financial reports and communicating to clients what the figures mean
- Meeting all regulatory requirements
- Keeping up to date with the latest financial products and regulatory changes
- Troubleshooting clients with IT issues as to getting back into accounts
Insurance Specialist Data Entry
RemX
01.2020 - 01.2021
- Perform other administrative support duties as needed
- Net incoming and outgoing customers and provided immediate assistance
- Answered incoming telephone calls with professional and knowledgeable responses
- Enter patients' benefits into the computer system
- Verify documentation and eligibility of benefits
- Called and verified Prior Authorizations benefits from insurance companies
- Inputting medicare Insurance benefits
- Verify information and assist on phone and chat support
Medical Assistant/ Data Entry
Kindly Care
06.2019 - 06.2020
- Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment
- Communicated clearly and effectively with patients to verify information, determine purpose of visit, and record medical history
- Completed clinical procedures and gathered patient data for interpretation by physician
- Enhanced customers outcomes by providing knowledgeable education on procedures, medications, and other physician instructions
Certified CNA
Home Companion
03.2016 - 04.2017
- Maintained detailed records of test results by entering data and patient information into the computer
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions
- Performed administrative duties, including answering phones and inquiries into computer systems
- Net incoming and outgoing customers and provided immediate assistance
- Answered incoming telephone calls with professional and knowledgeable responses
Medical Assistant
Sheridan Medical Complex
06.2012 - 06.2015
- Maintain Patients documentations
- Explained information about the benefits of answering incoming calls with professional and knowledgeable information
- Provided quality care to patients
Cardiac Unit/ CCU Unit Data Entry
United Hospital System
05.2002 - 11.2010
- Verify documentation and eligibility of benefits
- Communicated clearly and effectively with patients to verify information, determine purpose of visit, and record medical history
- Maintained detailed records of test results by entering data and patient information into the computer
- Completed payments with credit and debit payment methods
- Provided quality care to patients before and after surgery on the cardiac step-down unit
- Hook up heart monitors, printed heart scripts, cleaned and applied dressing to the incision area
Education
Bachelor's degree - IntSt-Tech Mgt
Northern Arizona University
Flagstaff, AZ06.2024
Associate of Science - Health Information Technology
Central Arizona College
Coolidge, AZ08.2021
Certificate - Coding and Reimbursement
Central Arizona College
Maricopa, AZ06.2020
Associate of Science - Medical Assisting
Keiser University
Fort Lauderdale, FL07.2010
Skills
- EMR Systems
- Microsoft Outlook
- Microsoft Teams
- Customer Service
- IT Experience
- HIPAA
- Active Listening Skills
- Patience and Empathy
- Computer Skills
- Insurance Verification
- Attention to Details
- CRM Platform
- Patient Care
- Vital signs
- Basic Wound Care
- Administrative Skills
- Critical thinking and Problem solving
- Charting Record keeping
Certification
- CPR Certification
- Certified CNA
References
References available upon request.
Timeline
Benefits Specialist
CVS Health
04.2024 - 04.2025
MA/ Certified Nursing Assistant
A Place At Home
11.2023 - 04.2024
CSE
Discover Financial Services
08.2022 - 07.2023
Insurance Specialist Data Entry
RemX
01.2020 - 01.2021
Medical Assistant/ Data Entry
Kindly Care
06.2019 - 06.2020
Certified CNA
Home Companion
03.2016 - 04.2017
Medical Assistant
Sheridan Medical Complex
06.2012 - 06.2015
Cardiac Unit/ CCU Unit Data Entry
United Hospital System
05.2002 - 11.2010
Bachelor's degree - IntSt-Tech Mgt
Northern Arizona University
Associate of Science - Health Information Technology
Central Arizona College
Certificate - Coding and Reimbursement
Central Arizona College
Associate of Science - Medical Assisting
Keiser University
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