Tara Waddell
Telford,PA
Summary
Results-oriented Inventory Control Manager with expertise in order management, warehouse operations and purchasing. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy. Maintains optimal inventory levels and solves routine and complex problems independently.
Reliable with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with all management teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Inventory Control Manager
Giant Food Stores
Philadelphia, PA
08.2022 - Current
- Ensured correct inventory and quality figures by closely monitoring OOS
- Conducted thorough quality checks to ensure accuracy
- Oversaw efficiency of receiving and processing loads
- Introduced new items to boost sales by identifying products not selling well.
- Provided training to new employees on proper inventory management techniques.
- Managed the tracking, receiving, storing, and distributing of products in a timely manner.
- Coordinated with other departments to resolve any issues related to inventory control operations.
- Monitored vendor performance for on-time delivery of goods.
- Conducted regular cycle counts to ensure accurate inventory levels.
- Established procedures for replenishing inventory levels as needed.
- Identified opportunities for cost savings through better supply chain management practices.
- Created standard operating procedures for all warehouse activities.
- Maintained accurate inventory records and monitored stock levels to ensure availability of products.
- Maintained accurate inventory records and monitored stock levels.
- Monitored stock levels and identified slow-moving or obsolete items for removal from inventory.
- Reviewed purchase orders prior to processing to confirm accuracy of item descriptions, quantities and prices.
Transportation Manager
Giant Food Stores
Philadelphia, PA
03.2023 - Current
- Effectively supervised driver and loader personnel
- Responsible for ensuring the upkeep and smooth operation of the entire fleet
- Ensured quality customer service through oversight of the delivery process.
- Managed and supervised cross-dock operations for sister stores in the area.
- Developed policies and procedures related to safe driving practices and vehicular maintenance.
- Conducted regular inspections of vehicles to ensure they are in good condition before dispatch.
- Resolved customer complaints related to transport services in a timely manner.
- Managed fleet personnel including hiring, scheduling, training and evaluating employees.
- Supervised staff members responsible for loading, unloading cargo from trucks or containers at ports, warehouses.
Operations Customer Service Manager
Giant Food Stores
Coopersburg, PA
08.2018 - Current
- Organized and oversaw the scheduling process for 170 associates
- Ensured efficient operation of shops and achievement of company-standard productivity numbers
- Managed and trained team members to successfully transition into new roles
- Maintained continuous oversight of OOS during different shifts
- Provided resolution for order problems by gathering feedback from drivers and resolving selector issues
- Successfully improved the shopping performance of selectors through coaching and training
- Maximized labor availability for optimal efficiency in shops
- Monitored BPIs and supported selectors in enhancing their shop quality
- Implemented power outage procedures to minimize inventory loss during Hurricane Isaias
- Implemented necessary adjustments to ensure employee well-being during the pandemic.
- Managed daily operations including staffing schedules, resource allocation, budgeting.
- Trained new hires on company processes and best practices for customer service delivery.
- Processed orders accurately and efficiently in accordance with company policies.
- Communicated effectively with team members to ensure timely response times for customers.
Replenishment Team Member
Giant Food Stores
Coopersburg PA
02.2018 - Current
- Proficiently trained in perishables department
- Provided assistance in various areas during the opening of a new location
- Demonstrated strong performance in the role of Relief Manager
- Performed duties as a Merchandiser for ICM.
- Monitored inventory levels to ensure sufficient stock was available at all times.
- Maintained a clean work environment by adhering to safety regulations.
- Participated in physical inventories on a regular basis.
- Kept sales floor and stockroom neat and clean.
- Unloaded, checked, counted and sorted incoming product to verify receipt of items.
Hiring Manager
Giant Food Stores
North Coventry, PA
10.2017 - Current
- Conducted interviews for new location before launch.
- Collaborated with other departments to understand their staffing needs and develop appropriate recruitment plans.
- Conducted background checks and reference checks on potential hires.
- Organized orientation sessions for new employees to ensure smooth onboarding experience.
- Responded promptly to inquiries from potential applicants about job openings or company policies.
- Developed and maintained job postings, recruitment strategies, and applicant tracking systems.
Cake Decorator
Giant Food Stores
Willow Grove, PA
05.2013 - 05.2017
- Processed customer orders, ensuring efficient fulfillment and maintaining stock levels for the store
- Took on responsibilities as Safety Captain
- Supervised departmental ordering during manager's absence.
- Assisted customers in selecting appropriate cake designs for their events.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
- Troubleshot any issues that arose during the cake decorating process.
- Provided guidance to other team members regarding proper cake decorating techniques.
- Sculpted 3D figurines out of fondant for use on specialty cakes.
- Assembled multiple tiers of cakes with precision and stability.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Assisted customers with planning cake vision, including color, theme and size.
- Decorated cakes for special occasions, showers, birthdays and christenings.
Education
Associate of Accounting -
Montgomery County Community College
01.2013
Skills
- Stock Rotation
- Warehouse Operations
- SOP Writing
- Operations Management
- KPI Tracking
- Work Scheduling
- Cycle counting
- Equipment Maintenance
- Shrinkage Control
- Incident Reporting
- Quality Control
- Documentation
- Continuous Improvement
- Operational Oversight
- Worker Supervision
- Time Management
- Issue Resolution
- Customer Service
- Inventory Audits
- Fleet Management
- Fleet Dispatch
Skills Accomplishments
- Managerial skills
- Staffing
- Problem Solving
- Relationship Development
- Customer Service
- Career Development
- Communication
Accomplishments
- Named 2022 Assistant Manager of the Year award at the annual business meeting in Carlisle, Pa.
- NPS (Net Promoter Score) improvement for 2023- P12 was the highest score ever.
- 2023 metrics contest winner 2nd year in a row.
- Increased productivity
- First location within the company to use automation (Autostore/Swisslog technology)
Certification
- Occupational Safety and Health, Food Safety: Certified
Timeline
Transportation Manager
Giant Food Stores
03.2023 - Current
Inventory Control Manager
Giant Food Stores
08.2022 - Current
Operations Customer Service Manager
Giant Food Stores
08.2018 - Current
Replenishment Team Member
Giant Food Stores
02.2018 - Current
Hiring Manager
Giant Food Stores
10.2017 - Current
Cake Decorator
Giant Food Stores
05.2013 - 05.2017
Associate of Accounting -
Montgomery County Community College
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