Tara "Alysse" Bishop
Huntsville
Summary
Training specialist with a strong focus on designing and implementing impactful training programs that contribute to organizational success. Proficient in digital training tools and project management, with a track record of enhancing training effectiveness through collaboration with leadership. Demonstrated ability to improve learner experiences and drive engagement in training initiatives.
Overview
11
11
years of professional experience
Work History
Product Training Manager
Avetta
Huntsville
07.2024 - Current
- Provide digital training solutions that are efficient, effective and add value to customers
- Created annual business plan outlining training team goals and presented quarterly business reviews on progress toward those goals
- Present financial business reviews to senior leadership
- Coordinate the acquisition of digital learning tools to enhance training materials and learner experiences (Docebo LMS, Synthesia) and manage contracts
- Implemented the Docebo LMS from start to finish; platform design & developer, learner experience, manager of technical integration, lead coordinator for marketing initiatives
- Administrator of Docebo LMS; course management, reports manager
- Developed and implemented assessment tools to measure effectiveness of training initiatives and analyzed feedback and data for continuous improvement of customer training
- Use performance data to retire training tools for cost savings
- Promoted brand identity and consistency across training resources and assets as project manager for over 800 materials in multiple languages during company re-brand
- Work cross-functionally with the localization team to ensure global readiness for our customers across the globe
- Assist client facing teams with product launches for high profile clients in short turn around time
- Meet with direct reports regularly to prioritize project tasks, remove roadblocks, and manage overall team performance
- Provide coaching and mentoring to support direct report’s professional and personal development
- Hire and onboard new employees and contractors
- Create budgets and manage costs associated with the Training team
- Manage projects using Wrike
- Assist in the acquisition of third-party vendor health, safety, and environmental training
Training Specialist
Avetta
Huntsville
12.2021 - 07.2024
- Coordinated with Client Success Managers, Supplier Support Leads, and Marketing manager to conduct needs assessments, identifying gaps in understanding of Avetta's supply chain risk management software and developing targeted learning solutions.
- Develop, schedule, and deliver training through virtual instructor led training via ON24 and MS Teams, On-Demand recordings, Articulate Rise eWorkbooks/self-directed learning, and Articulate Storyline web-based training.
- Mentored and coached trainers across multiple divisions on effective development and delivery of training.
- Analyze and evaluate training effectiveness and program outcomes by generating attendance and engagement reports within ON24 (webinar training platform) as well as post training interviews and surveys.
- Implemented an in-product Learning Management System (LMS) called TeachMe within Avetta's supply chain risk management platforms that provides web-based training courses (knowledge articles, walkthroughs, videos) and course assessments.
- Successfully developed a quarterly process to keep up with Avetta's weekly product software enhancements.
- Created and managed a training inventory catalog to track training materials and their localized languages.
- Ensured training materials were organized and accessible in the customer help center. within the company's external customer help center.
Training Integrator
NASA MSFC/Axient
Huntsville
01.2019 - 12.2021
- Interviewed subject-matter experts and management to identify organizational gaps and training needs.
- Developed and implemented strategies for process changes and new training to enhance employee and organizational productivity.
- Used the ADDIE model, Design, develop, and instructed leadership material for new hires as well as certified employees within the organization.
- Instructed Fundamentals of Training workshops, teaching training leads and subject-matter experts course development and instruction techniques.
- Developed and instructed Certified Discipline Evaluator training; Intro to Evaluations and Assessments.
- Successfully developed and delivered multiple leadership workshops: Mentoring 101, Servant Leadership, Assuming Positive Intent and Extending Trust, Manager Assimilation, and Leadership Minute during HP branch meetings.
- Certified course instructor of the following courses: Fundamentals of Training, Certified Discipline Evaluator, Team Dynamics and Leadership
- Received Marshall Innovation Team Award for outstanding collaboration and innovative solutions.
Simulation Supervisor
NASA MSFC/Axient
Huntsville
01.2019 - 12.2021
- Managed simulation operations as a certified simulation supervisor.
- Planned and conducted weekly simulations of real-time payload operations for trainees and payload developers (PDs) to enhance operational readiness.
- Ensured all planning deadlines are met by coordinating with PDs, training leads, Operations Leads (Ops leads), simulation data managers (Sim Data), and data flow planners to make sure products are complete and have been reviewed prior to simulation days.
- Oversaw coordination among participants, including PDs, trainees, Ops Leads, surrogates, and Sim Data, ensuring smooth operation during simulations.
- Managed the timing of pre-planned sim events.
- Facilitated debriefs post-simulation to evaluate training objectives achieved and delivered constructive feedback on individual and team performance.
Operations Controller
NASA MSFC/Axient/Echotapass Resources
Huntsville
11.2016 - 06.2021
- Managed real-time operations as Certified Operations Controller (OC) to ensure successful execution of mission objectives.
- As an OC, I supported real time operations in the Payload Operations and Integrations Center (POIC) managing U.S payloads and science experiments on the International Space Station (ISS).
- I ensured the astronauts accomplished the activities safely and correctly by tracking available resources, leading troubleshooting of onboard systems and anomalies, and integrating the control room, back room, and Payload Developers (PD) support.
- Developed and reviewed operational documents and assessed future plans onboard ISS to ensure preparedness for upcoming missions.
- Evaluated trainees' skills to meet certification standards as a Certified Discipline Evaluator (CDE) for the OC team.
- As a CDE I was responsible for evaluating a trainee during their certification week working real time operations for the ISS.
- I performed a detailed assessment, and then used my assessment to evaluate whether the trainee was satisfactory or unsatisfactory in meeting the discipline criteria during their performance.
- Delivered verbal and written feedback on trainee performance to support skill development and certification.
- Upon completion of the evaluation, I decided whether to certify the trainee.
Operations Controller Training Lead
NASA Marshall Space Flight Center
Huntsville
03.2018 - 06.2019
- Identified training needs through analysis of trainee evaluations, assessments, and feedback forms to enhance training effectiveness.
- Developed and instructed training material, and events for OCs in training based on the needs of the team, along with integrated training that involved other POIC disciplines.
- Successfully designed Nominal Anomaly Training Sessions; mock simulations of ISS operations involving the integration of multiple POIC disciplines.
- Planned and coordinated simulation events for OCs in training, ensuring active participation of trainees and OC surrogates in ISS simulations.
Assistant Varsity Girls Basketball Coach
Bob Jones High School
Huntsville
08.2016 - 08.2017
- Coached practice sessions and games, implementing strategies for defenses and plays while mentoring players.
- Developed and implemented effective training and skills development strategies to improve overall team performance.
- Evaluated individual skills and strengths to assign team positions that leveraged talent effectively.
- Facilitated team building activities and workshops to enhance communication and collaboration among players.
Health & Wellness Coordinator
Verizon Wireless Health & Wellness
Huntsville
08.2016 - 11.2016
- Conducted health screenings and assessments to identify and address organizational health needs.
- Coordinated with management and staff to organize and execute monthly health-focused events and projects.
- Developed and implemented targeted marketing strategies to enhance health education outreach.
- Developed and instructed personal/group training in a gym and outdoor setting.
Student Assistant Coach
University Of Alabama Huntsville
Huntsville
08.2015 - 03.2016
- Developed and implemented training drills that enhanced team cohesiveness and elevated overall performance.
- Advised head coach on discipline and performance strategies, influencing key decision-making processes.
- Created and presented detailed scouting reports of opponents in film sessions and on-court reviews.
- Observed athletes during practice and game situations to assess performance and provide tips for improvement.
Education
Master of Science - Industrial - Organizational Psychology
Southern New Hampshire University
Huntsville, AL10-2019
Bachelor of Science - Biology
University of Alabama At Huntsville
Huntsville, AL05-2016
Skills
- Digital training solutions
- Learning management systems
- Assessment tool development
- Effectiveness measurement
- Training material design
- Instructional Design
- Program development
- Project management
- Training budget oversight
- Team management
- Client management
- CRM platform management
- Process evaluation
- Collaboration skills
- Training experience
Personal Information
Title: Training Specialist
Additional Information - Linkedin Learning Course Certificates
- Building Professional Relationships
- Building Trust
- Developing Your Emotional Intelligence
- ELearning Essentials: Instructional Design
- Holding Yourself Accountable
- Mastering Self-Leadership
Timeline
Product Training Manager
Avetta
07.2024 - Current
Training Specialist
Avetta
12.2021 - 07.2024
Training Integrator
NASA MSFC/Axient
01.2019 - 12.2021
Simulation Supervisor
NASA MSFC/Axient
01.2019 - 12.2021
Operations Controller Training Lead
NASA Marshall Space Flight Center
03.2018 - 06.2019
Operations Controller
NASA MSFC/Axient/Echotapass Resources
11.2016 - 06.2021
Assistant Varsity Girls Basketball Coach
Bob Jones High School
08.2016 - 08.2017
Health & Wellness Coordinator
Verizon Wireless Health & Wellness
08.2016 - 11.2016
Student Assistant Coach
University Of Alabama Huntsville
08.2015 - 03.2016
Master of Science - Industrial - Organizational Psychology
Southern New Hampshire University
Bachelor of Science - Biology
University of Alabama At Huntsville