Tara E. Wagman
St Charles,MO
Summary
Results-driven Regional Manager with 23 years of experience in budget analysis, project management, conflict resolution, and problem solving. Achieved significant increases in NOI across a portfolio of 2,500 units. Expertise in driving occupancy and growth through effective strategic planning.
Overview
23
23
years of professional experience
Work History
Assocaite Vice President - Regional Manager
2B Residential
St Louis, MO
11.2021 - Current
- Manage a Portfolio of 17 properties with 2500 units in the St. Louis Metro Area - Midtown, Downtown, Illinois and Lake St. Louis
- Drove initiatives to maximize NOI through strategic occupancy and resident satisfaction improvements.
- Conducted budget analysis and developed financial plans to align with property goals.
- Managed vendor relationships to ensure quality service and timely delivery of property needs.
- Contract Negotiations
- Project Management on Renovations across several communities
- Due Diligence, Onboarding and Offboarding Properties.
- Training, Mentoring and Coaching Teams
Community Manager
2B Residential
St Louis, Missouri
11.2021 - Current
- Implemented social media campaigns that increased awareness of community activities and updates.
- Coordinated community events to increase resident participation and strengthen connections.
- Facilitated conflict resolution among residents, enhancing community cohesion and satisfaction.
- Facilitated conflict resolution between residents to maintain a harmonious living environment.
- Trained new staff on community policies and best practices for resident interactions.
- Oversaw daily operations of community amenities to ensure optimal functionality.
- Developed partnerships with local organizations to expand resources and opportunities for residents.
- Processed monthly rent payments from residents, ensuring accurate records were maintained. Added other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Managed multiple projects simultaneously, ensuring deadlines are met.
Community Manager
Midwest Diversified
St Louis, MO
10.2012 - 11.2021
- Developed and implemented strategies to increase community engagement.
- Developed communication strategies to enhance resident relations and feedback.
- Coordinated maintenance requests and ensured timely resolutions for residents.
- Facilitated conflict resolution between residents to maintain a harmonious living environment.
- Oversaw daily operations of community amenities to ensure optimal functionality.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals, and handling move-outs.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
Community Manager
CLK Multifamily Management
St Louis, Missouri
06.2003 - 10.2012
- Started as a Leasing Consultant in 2003; after one year, moved to the Assistant Community Manager role for 4 years. At that time I was promoted to the Community Manager for the remainder of my time with CLK at Riverchase Apartments in Florissant MO.
- Managed tenant inquiries and resolved maintenance requests promptly.
- Coordinated move-in and move-out processes for residents seamlessly.
- Developed strong relationships with tenants to enhance community engagement efforts.
- Provided guidance on lease terms, policies, and procedures to residents.
- Maintained accurate records of leases, tenant information, and property conditions.
- Assisted residents with lease applications and document submissions.
Education
CAPS - Certified Apartment Portfolio Manager
National Apartment Association
St Louis04-2024
CAM - Certified Apartment Manager
National Apartment Association
St Louis, MO04-2023
Skills
- Project management
- Budget analysis
- Contract negotiation
- Portfolio management
- Vendor management
- Compliance oversight
- Residential marketing
- Customer relationship management
- Resident engagement
- Tenant retention
- Training and mentoring
- Team building
- Decision making
- Leadership
- Problem solving
- Effective communication
Accomplishments
- 2023 SLAA Property Manager of the Year 250+ Units
- 2024 SLAA Nominee for Portfolio Manager of the Year
Affiliations
- Food Drives - STL Food Bank
School Supply Drives
Loves and Fishes Community Drive
NAA Operations Committee 2026
Timeline
Assocaite Vice President - Regional Manager
2B Residential
11.2021 - Current
Community Manager
2B Residential
11.2021 - Current
Community Manager
Midwest Diversified
10.2012 - 11.2021
Community Manager
CLK Multifamily Management
06.2003 - 10.2012
CAPS - Certified Apartment Portfolio Manager
National Apartment Association
CAM - Certified Apartment Manager
National Apartment Association