Tarah Crosley
Mc Kee Foods
Harrisonburg,VA
19
years of professional experience
Results-driven Manufacturing Professional with expertise in quality control and packaging operations. Conducts thorough product inspections and quality audits while ensuring compliance with food safety and workplace safety standards. Maintains accuracy and efficiency in fast-paced environments, supporting team objectives and operational success.
Work History
Pack Technician
7 Months- Perform quality control checks on products, packaging, labels, and coding to ensure compliance with food safety and company standards.
- Operate and adjust packaging equipment to support efficient production runs and minimize downtime.
- Change over machinery and equipment when switching between product lines to maintain production schedules.
- Conduct routine audits every 30 minutes and comprehensive inspections every 2 hours to verify product quality and operational accuracy.
- Maintain a clean, organized, and sanitary work environment in accordance with GMP and food safety regulations.
- Identify and report production or quality issues to supervisors to ensure corrective actions are taken promptly.
- Follow workplace safety procedures and company policies while working in a fast-paced manufacturing environment.
- Collaborate with team members to meet daily production goals and maintain product quality standards.
Area Manager
2 Years 8 Months- Led daily sortation, picking, packing, and shipping workflows to maintain safe, consistent fulfillment operations.
- Monitored labor planning, staffing coverage, and task assignments to support efficient shift execution.
- Coached associates on standard work, quality expectations, and safety practices to improve team performance.
- Analyzed operational metrics and escalated process gaps to sustain throughput and accuracy.
- Conducted floor audits to verify adherence to safety, quality, and productivity standards.
- Supported onboarding and development of new team members to build capability across shifts.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
FC Associate 1
7 Years 3 Months- Processed up to 2,000 customer orders per day.
- Ensured product and material delivery quality control by minimizing downtime, contributing to revenue maximization.
- Provided top product and material delivery quality control by eliminating downtime to maximize revenue.
- Managed receiving, storing, and shipping of goods and materials to maintain efficient warehouse operations.
- Recorded inventory levels accurately to assist in fulfilling order requests and facilitating audits. Cleaned and maintained warehouse in compliance with OSHA safety standards. Scanned container labels to verify contents and determine target destination using RF scanners.
- Acted as a problem solver ambassador to improve team collaboration.
- Participated in inventory control quality assurance program.
- Coordinated daily workflow support, ensuring accurate task routing and timely process completion.
- Assisted supervisors with scheduling, follow-up actions, and priority task alignment.
- Reviewed work queues to identify delays and support faster resolution of process issues.
- Trained new staff on routine procedures, standards, and system navigation.
- Facilitated communication across teams to keep requests, updates, and handoffs aligned.
FC Associate 1
3 Months- RECEIVED AND SORTED ITEMS USING COMPUTER AND SCANNER
- Received deliveries and processed all incoming shipments by scanning packages and updating orders in FIREOX system.
- Exceeded performance targets by consistently delivering high-quality results.
- Maintained cleanliness of workspace by regularly organizing and tidying up the area.
- Received deliveries and processed all incoming shipments by scanning packages and updating orders in Firefox system.
- Identified defective, lost or missing merchandise and promptly reported issues to the supervisor.
Customer Service Representative
3 Years 9 Months- Consulted with upset customers to determine best methods to resolve service and billing issues.
- Processed special orders in person and over telephone, contributing to monthly revenue growth.
- Resolved service and billing issues by consulting with upset customers to identify effective solutions.
- Assisted in fulfillment of customer orders placed in person, via email, online and by telephone.
- Contributed to team success by filling in on cashier duties, providing product assistance, merchandising shelves and cleaning customer areas.
- Gathered information from customers and asked open-ended questions to understand needs and address quickly.
- Replenished shelves to maintain adequate merchandise levels.
- Identified customer needs through information gathering and open-ended questions to provide timely assistance.
- Managed store key access and security protocols.
- Performed thorough cleaning of trucks to maintain company standards.
- Restocked shelves and organized product displays for visual appeal.
SORTER
3 Years 2 Months- Palletized products for storage and shipping, organizing boxes for optimal space utilization and weight distribution.
- Received and logged items into inventory using an RF scanner.
- Operated electric and manual pallet jack to move products around the warehouse.
- Palletized products for storage and shipping, taking care to organize boxes correctly and balance weights.
- Picked, packed, and labeled merchandise for shipment, ensuring accuracy and efficiency in order fulfillment.
QUALITY CONTROL
3 Years 2 Months- Analyzed raw data, reviewed parts history, and organized results to support quality analysis.
- Documented assessments and updated computer tracking system with findings for accurate quality tracking.
- Measured product dimensions to ensure compliance with specifications and maintain quality standards.
- Operated cherry picker to conduct accurate cycle counts in warehouse.
- Managed product replenishment to maintain stock levels on shelves.
- Performed adjustments to inventory records for accuracy.
- Maintained cleanliness of work area to promote a safe environment.
Education
High School Diploma
Skills
Food Safety Compliance
Quality assurance
GMP Standards
Packaging Operations
Production Line Operations
Warehouse Operations
Inventory management
Inventory control
Machine setup
Plexis POS operations
Safety Compliance
Problem-solving skills
Task prioritization
Cross-functional collaboration
On-the-job training
Manufacturing
Accomplishments
- SONY AWARD 2012
- MVP AMAZON 2017
- AMBASSADOR STAR AMAZON 2018
Timeline
Pack Technician
Mc Kee Foods
03.2026 - CurrentRead More
Area Manager
Amazon
06.2023 - 02.2026Read More
FC Associate 1
AMAZON
03.2016 - 06.2023Read More
FC Associate 1
INTEGRITY STAFFING SOLUTIONS
12.2015 - 03.2016Read More
Customer Service Representative
UHAUL
02.2012 - 11.2015Read More
SORTER
SONY DADC
04.2011 - 06.2014Read More
QUALITY CONTROL
WALMART WAREHOUSE
01.2008 - 03.2011Read More
LOCKPORT EAST HIGH SCHOOL
High School Diploma
Read More