Tara Hawkins
Summerville,GA
Summary
-Experienced with managing accounts receivable processes, ensuring timely and accurate invoicing. Utilizes effective communication and problem-solving skills to resolve billing issues and maintain positive client relations.
-Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues.
Overview
26
26
years of professional experience
Work History
Customer Communications Specialist
Southern Bracing Systems
05.2011 - Current
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns promptly.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Matched purchase orders with invoices and recorded necessary information.
Medicaid Eligibility Specialist/Family Independence Case Manager
Department of Family and Children Services
01.1999 - 05.2008
- Maintained up-to-date knowledge of relevant laws, regulations, and policy changes affecting Medicaid, food stamp and TANF eligibility determinations.
- Managed high caseload efficiently, prioritizing tasks effectively and utilizing time-management skills to meet deadlines consistently.
Education
Bachelor of Science - Psychology
Shorter University
Rome, GA12-1998
Skills
- Problem-solving abilities
- Multitasking
- Documentation
- Credit management
- Invoice and payment processing
- Debt collection
- Customer service support
Timeline
Customer Communications Specialist
Southern Bracing Systems
05.2011 - Current
Medicaid Eligibility Specialist/Family Independence Case Manager
Department of Family and Children Services
01.1999 - 05.2008
Bachelor of Science - Psychology
Shorter University
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