Taraja Ingram
Summary
Dedicated professional with a proven track record at Fbp Property Management, excelling in cleanliness and resident satisfaction. Expert in cleaning and sanitizing, coupled with exceptional customer service skills, significantly enhanced workplace and living environments. Demonstrated ability to collaborate effectively, ensuring health and safety compliance. Achieved increased customer satisfaction through meticulous attention to detail and proactive problem-solving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cleaner
Fbp Property Management
Romulus, MI
10.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Provided assistance to other staff members with cleaning of difficult areas.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Resident Aide
Legacy Assistant Living
Jackson, MI
12.2022 - 10.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Improved resident satisfaction by providing compassionate and attentive care.
- Actively participated in ongoing staff training programs to maintain knowledge on best practices in residential care settings.
- Conducted regular room checks to ensure cleanliness, safety, and overall well-being of residents within the facility.
- Developed strong relationships with residents'' families by maintaining open lines of communication regarding their loved one''s care and progress.
- Enhanced resident independence by encouraging self-care tasks within their abilities while still providing necessary assistance when needed.
- Assisted residents with daily living activities, enhancing their overall quality of life.
- Supported physical therapy goals by assisting residents with exercises and stretches under the guidance of licensed therapists.
- Delivered meal assistance services to residents who required additional support during mealtimes, ensuring adequate nutrition intake for each individual''s dietary needs.
- Remained alert to problems or health issues of clients and competently responded.
Education
Associate Degree In Nursing - Nursing
Washtenaw Community College
Ann Arbor, MISkills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Time management
- Team collaboration
- Reliability and punctuality
- Problem-solving
- Efficient cleaning techniques
- Interior and exterior cleaning
- Restroom sanitation
- Attention to detail
- Health and safety compliance
- Laundry
- Multitasking and organization
- Verbal and written communication
- Basic maintenance
- Bloodborne pathogens
- Teamwork and collaboration
- Flexible schedule
Certification
CNA Certification
Timeline
Cleaner
Fbp Property Management
10.2023 - Current
Resident Aide
Legacy Assistant Living
12.2022 - 10.2023
Associate Degree In Nursing - Nursing
Washtenaw Community College