
Detail-oriented professional with extensive experience in process guidance and inventory management. Skilled in implementing corrective actions and optimizing workflows, leading to improved operational efficiency and customer satisfaction. Committed to driving results through analytical thinking and strong leadership.
Led training efforts as a learning ambassador , exemplifying best practices in departmental functions including bin management, record maintenance, and cycle counts. Oversaw indirect and labor-shared operations across the facility, addressing damaged goods, andons, change data capture defects, offline pods, ISS issues, customer returns, and executing amnesty floor blitzes.
Demonstrated ownership as a process guide and achieved compliance through thorough audits of stow, pack, ship dock, ICQA, and amnesty processes, implementing corrective actions as needed. Maintained operational continuity by managing flow desk functions in the absence of the process guide, utilizing staffing command center and lighthouse for effective staffing strategies. Streamlined workflow and prioritized indirect job functions, resulting in improved problem-solving capabilities.
Dived deep as a problem solver and applied advanced analytical techniques through wave workflow and FC research to effectively resolve inventory discrepancies.
Commit and have backbone: comfortable to challenge decisions and offer evidence based alternatives that will delivery better results
Customer Obsession: take on an extra effort to ensure product is available at the speed of delivery, availability, and quality our customers expect
Bias for action: empowered to make on the spot decisions without the need of management that prioritizes and simplifies the work flow of my team