Proficient bank teller known for strong attention to detail and professionalism. Experience in processing transactions, training new staff, and implementing customer feedback initiatives to enhance service delivery.
Overview
2
2
years of professional experience
Work History
Bank Teller
Rastriya Banijya Bank
Eastern Nepal
03.2023 - 05.2024
Processed customer transactions efficiently, ensuring accuracy and compliance with bank policies.
Assisted customers with account inquiries, resolving issues promptly to enhance customer satisfaction.
Maintained cash drawer, balancing daily transactions to uphold financial integrity.
Cross-sold bank products based on customer needs, contributing to overall branch sales goals.
Collaborated with team members to improve service delivery and streamline operational workflows.
Trained new tellers on procedures and best practices to ensure consistent service quality.
Monitored and reported unusual account activity, enhancing security measures within the branch.
Implemented feedback mechanisms from customers for continuous service improvement initiatives.
Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Housekeeper
Hotel Mechi Crown
Nepal Jhapa
02.2022 - 02.2023
Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and presentation.
Managed laundry duties, including sorting, washing, folding, and delivering linens efficiently.
Assisted in inventory management of cleaning supplies to maintain adequate stock levels.
Reported maintenance issues promptly to ensure timely resolution and guest satisfaction.