Taren Rogers
Summary
Results-driven Lifeline Supervisor with extensive experience in employee training and inventory management. Successfully supervised teams to enhance performance and ensure compliance with industry standards. Committed to fostering a productive work environment. Dedicated professional skilled in effective communication and client satisfaction. Proven ability to develop customized cleaning plans and manage time efficiently to meet client needs.
Overview
8
8
years of professional experience
Work History
Residential & Commercial Cleaner
Self Employed
Salinas, California
02.2025 - Current
- Developed customized cleaning plans based on client requirements and schedules.
- Organized cleaning supplies and equipment for efficient access during tasks.
- Communicated regularly with clients to ensure satisfaction with cleaning services provided.
- Managed time effectively to complete cleaning tasks within designated timeframes.
Home maker due to medical reasons.
Self
Salinas, California
02.2023 - 01.2025
- Managed household operations and maintained a clean, organized living environment.
- Developed and implemented weekly meal plans to ensure balanced nutrition for family.
- Coordinated schedules for family activities, appointments, and events seamlessly.
- Maintained safe play environment.
- Observed and monitored children's play activities.
Lifeline Supervisor
Access Wireless
Salinas, California
10.2019 - 02.2023
- Supervised daily operations of wireless service team for optimal performance.
- Trained and mentored new employees on company policies and procedures.
- Ensured compliance with company standards and industry regulations consistently.
- Managed inventory levels for wireless devices and accessories effectively.
- Resolved customer inquiries and escalated issues to appropriate departments promptly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Lifeline Representative
Assurance Wireless
Salinas, California
10.2018 - 10.2019
- Managed customer inquiries using Assurance Wireless systems.
- Educated clients on wireless services and promotions offered.
- Assisted in troubleshooting device issues for customers.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Consistently met daily performance goals set by management team members.
Education
Some College (No Degree) - Accounting And Finance
Liberty University
Lynchburg, VASkills
- Effective communication
- Employee training
- Inventory management
- Department organization
- Payroll processing
- Policy enforcement
- Documentation and reporting
Timeline
Residential & Commercial Cleaner
Self Employed
02.2025 - Current
Home maker due to medical reasons.
Self
02.2023 - 01.2025
Lifeline Supervisor
Access Wireless
10.2019 - 02.2023
Lifeline Representative
Assurance Wireless
10.2018 - 10.2019
Some College (No Degree) - Accounting And Finance
Liberty University