Taresa Scott
Fort Lauderdale
Summary
Compassionate Patient Access Representative with extensive experience in administrative functions crucial for patient care. Proven track record of maintaining high accuracy in medical records, demonstrating exceptional attention to detail and problem-solving skills. Recognized for strong communication and time management abilities, contributing positively to team dynamics. Seeking opportunities that leverage a commitment to excellent customer service and a collaborative spirit.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Virtual Patient Observer
Memorial
Pembroke Pines
12.2024 - Current
- Supervised patients to prevent potential falls.
- Raised alert to medical staff if patient failed to comply with guidance.
- Enhanced nurse confidence through continuous virtual patient observation.
Patient Care Technician
Memorial Pembroke Hospital
Pembroke Pines
04.2023 - 11.2024
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Responded to bell or light signal calls to assist patients with needs.
- Recorded patient conditions and vital signs before and after medical operations.
- Planned and served meals and snacks to patients according to prescribed diets.
- Kept instruments and equipment clean and sanitized.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Helped create a safe environment by following infection control policies.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Collected specimens from patients for laboratory testing purposes.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Documented patient information into electronic medical records system.
- Provided excellent customer service while interacting with patients.
Aventura Hospital
HCA
Aventura
03.2021 - 03.2023
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Home Health Aide
Principle Health Services
University
02.2019 - 02.2021
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Assisted in ambulation and exercise routines for clients.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Improved patient outlook and daily living through compassionate care.
- Documented care provided and submitted notes to supervisor.
- Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Education
Bachelor of Science - BSN
Chamberlain University
Miramar, FL11-2028
Skills
- Patient assessment
- Infection control
- Electronic medical records
- Team collaboration
- Patient care
- Time management
- Friendly and outgoing
- Work quality evaluation
- Multitasking and organization
- Problem-solving
- Sample and specimen collection
- Proper labeling
- HIPAA compliance
Affiliations
- Reading
- Organization
Accomplishments
- Made the Deans List Twice
- 3.0 GPA
Certification
- BLS
- CNA
Timeline
Virtual Patient Observer
Memorial
12.2024 - Current
Patient Care Technician
Memorial Pembroke Hospital
04.2023 - 11.2024
Aventura Hospital
HCA
03.2021 - 03.2023
Home Health Aide
Principle Health Services
02.2019 - 02.2021
Bachelor of Science - BSN
Chamberlain University