Dedicated Registered Nurse with over 10 years of experience in telehealth, behavioral health, critical care, and utilization management. Expertise in clinical assessments, case coordination, and quality assurance in both inpatient and remote environments. Licensed in health and life insurance, ensuring compliance with Medicare, Medicaid, and CMS regulations.
Overview
15
15
years of professional experience
Work History
Critical Care RN II / Virtual Nurse & Virtual Patient Observer
University Hospital - University Health System
Cleveland, USA
01.2024 - Current
Delivered specialized care for critically ill patients, coordinating interdisciplinary treatment plans to enhance patient outcomes.
Ensured patient safety and fall prevention, providing remote observation through telehealth platforms to support continuous monitoring.
Use EMR systems for real-time documentation, communication, and escalation of clinical issues.
Communicated patient conditions to medical professionals for coordinated care.
Precepted new nursing staff and students, fostering patient safety and adherence to quality standards and regulatory guidelines.
Executed administrative tasks to facilitate patient admissions and discharges. that facilitate admission, transfer, or discharge of patients.
Supervised nursing staff to ensure high-quality patient care.
Provided emotional support to patients and families during care transitions.
Float Pool Nurse (PRN)
MetroHealth Hospital
Cleveland, USA
12.2023 - Current
Adapted to multiple high-acuity units, ensuring comprehensive nursing coverage for optimal patient care.
Ensured documentation accuracy and streamlined communication among clinical teams to improve patient outcomes.
Supported quality metrics by maintaining precise EMR charting (Epic, Cerner) to improve data integrity.
Monitored post-operative patients to ensure safe recovery and early identification of complications.
Set up and monitored invasive equipment, including colostomy and tracheotomy devices, mechanical ventilators, and central lines, to support critical patient care.
Telemetry / Step-Down / ICU RN
Cross Country Medical Staffing
Cleveland, USA
01.2020 - 12.2023
Delivered critical-care nursing for high-acuity patients in step-down and ICU, enhancing patient stability and recovery.
Collaborated with interdisciplinary teams to improve patient outcomes and ensure safe transitions of care.
Ensured accuracy and compliance within EMR systems, supporting effective billing and audit processes.
Critical Care, Cardiac PCU Nurse
Lake West Hospital
Cleveland, USA
10.2018 - 12.2021
Managed post-acute and COVID-19 recovery patients with complex respiratory and tracheostomy needs, ensuring optimal recovery outcomes.
Monitored patient conditions during treatments, procedures, or activities.
Administered intravenous blood and fluids to patients in critical care settings.
Led quality improvement initiatives and validated EMR data to enhance compliance and reduce costs.
Coordinated administrative tasks to streamline patient admission, transfer, and discharge processes.
Behavioral Health RN / Certified Quality Assessment Nurse
Cuyahoga County Board of Developmental Disabilities
Cleveland, USA
06.2011 - 10.2018
Conducted utilization reviews, compliance audits, and retrospective record analyses to enhance patient safety and regulatory adherence.
Developed and conducted staff training on medication delegation, documentation, and health policy compliance.
Directed medical oversight for individuals with developmental disabilities, ensuring compliance with state and federal health regulations to promote quality care.
Administered critical first aid and rescue assistance in emergencies, effectively supporting individuals in distress.
Education
License - Life and Health Insurance, Major Lines of Insurance
XCEL Solutions
Cleveland, OH
04.2022
A.S. - Nursing, Science
Hondros College of Nursing
Independence, OH
05.2017
BSN - Nursing
Hondros College of Nursing
Independence, OH
05.2015
License - License Practical Nurse
ATS Institute of Technology
Cleveland, OH
10.2006
Skills
Patient care and management
Patient monitoring and assessment
Treatment planning and response
Medical records management
Epic and Cerner systems
Microsoft Office applications
Google Docs proficiency
Medical data entry and documentation
Telehealth monitoring and support
Critical care procedures
Quality improvement initiatives
Interdisciplinary collaboration strategies
Patient safety practices
Compliance auditing and infection control
Team leadership and training
Effective communication skills
Conflict resolution techniques
Policy adherence and advocacy
Recognition Achievements
Nurse and Student Preceptor, 08/2024
Daisy Award, 06/2025
Professional Profile - Licenses Certifications
Behavioral Health RN / Certified QA Nurse - Certification