Taria Bey
Lithia Springs,USA
Summary
Accomplished healthcare and business professional with 15+ years’ expertise in medical billing, coding, claims processing, and compliance within hospital and office environments. Proven track record in operational management, B2B sales, and customer relationship management. Skilled in HIPAA/OSHA compliance, process optimization, and team leadership. Known for high typing speed (85 WPM), accuracy, and a commitment to delivering exceptional service.
Overview
16
16
years of professional experience
Work History
Chief Operations Manager
Legiosix
Miramar, FL
07.2020 - 10.2023
- Led daily operations, boosting customer satisfaction by 40% through process improvements.
- Recruited, trained, and managed a 50+ member team, increasing productivity and cohesion.
- Developed SOPs that increased operational efficiency by 35%.
- Enhanced client communications, reducing complaints by 45%.
- Collaborated on strategic planning and goal achievement across departments.
- Managed budgets, progress tracking, and issue resolution to meet business objectives.
Account Executive
Concept4Dreams, LLC
Peachtree City, GA
08.2017 - 06.2021
- Increased repeat business by 30% through strong client relationships.
- Managed key accounts, maintaining a 95% client satisfaction rate.
- Implemented sales strategies, driving a 40% increase in revenue.
- Expanded market reach via partnerships and consultative sales, achieving 20% annual growth.
Patient Account Management
Northside Hospital
Atlanta, GA
04.2013 - 08.2019
- Ensured 100% compliance with federal billing regulations and conducted audits reducing discrepancies by 30%.
- Recovered over $500K in outstanding payments through claims resolution.
- Led integration of Epic, ePremise, Meditech, and ModMed systems, improving claim accuracy and reducing errors by 30%.
- Increased claim approval rates by 25% through precise coding and documentation.
Patient Access Representative
Northside Hospital
Atlanta, GA
11.2012 - 08.2018
- Managed patient account setups, insurance verification, and data entry with 95% resolution on A/R issues.
- Conducted coding for specialty services, improving claim turnaround times by 15%.
- Negotiated payment plans, increasing cash collections by 20%.
Optometric Technician / Human Resources
America's Best Contact and Eyeglasses
Atlanta, GA
06.2009 - 10.2012
- Performed eye exams, assisted optometrists with tests, and managed patient records.
- Provided HR support including recruitment, onboarding, compliance reporting, and employee relations.
Member Service Representative
Dots Fashions
Stockbridge, GA
05.2007 - 10.2010
- Delivered exceptional customer service, resolved account issues, and supported cross-functional teams.
- Assisted in sales, account audits, and customer education to promote brand loyalty.
Education
Associate of Applied Business - Business Administration and Management
Georgia State University
Atlanta, GA05.2009
Skills
- Strategic Leadership
- Operational Management
- Medical Billing
- Coding
- Insurance Verification
- Healthcare Compliance
- HIPAA
- OSHA
- Patient Account Management
- Claims Processing
- B2B Sales Strategy
- Client Acquisition
- CRM
- Database Systems
- Epic
- Meditech
- ModMed
- Process Optimization
- Workflow Improvement
- Customer Service Excellence
- Client Relations
- Microsoft Office Suite Proficiency
- Scheduling
- Time Management
- Reporting
- Team Building
- Training
- Financial Analysis
- Financial Reporting
Timeline
Chief Operations Manager
Legiosix
07.2020 - 10.2023
Account Executive
Concept4Dreams, LLC
08.2017 - 06.2021
Patient Account Management
Northside Hospital
04.2013 - 08.2019
Patient Access Representative
Northside Hospital
11.2012 - 08.2018
Optometric Technician / Human Resources
America's Best Contact and Eyeglasses
06.2009 - 10.2012
Member Service Representative
Dots Fashions
05.2007 - 10.2010
Associate of Applied Business - Business Administration and Management
Georgia State University