TARIEL BARATASHVILI
Mahopac,NY
Summary
Dynamic Parts Counter Specialist with a proven track record at Acura Of Bedford Hills, excelling in customer service and inventory management. Recognized for implementing process improvements that enhanced efficiency and boosted sales. Adept at technical troubleshooting and fostering strong team collaboration, ensuring customer satisfaction and operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Parts Counter Specialist
Acura Of Bedford Hills
Bedford Hills, NY
09.2018 - Current
- Performed complimentary services, battery installation, testing and wiper installations.
- Inspected returned merchandise for accuracy prior to restocking or returning it to vendor.
- Replenished stock shelves as needed so that items were always available when required.
- Identified opportunities for process improvements that would increase efficiency in the department.
- Responded quickly to customer complaints or questions in an effective manner.
- Provided technical advice regarding product specifications, installation, troubleshooting.
- Served as point of contact between customers and vendors for order status updates.
- Created invoices based on customer orders and ensured they were sent out promptly.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Collaborated with other members of sales team to reach targets.
- Arranged and directed delivery and installation of products and equipment.
- Checked stock levels on a daily basis to ensure adequate supply of parts.
- Kept parts neatly stacked and ready for purchase to boost sales.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Issued credits or refunds according to company policies and procedures.
- Located and labeled parts to maintain organized inventory of stock.
- Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Ordered or purchased supplies to maintain optimum inventory.
- Tracked team performance targets and sales metrics to identify areas for improvement.
- Maintained accurate inventory records and tracked incoming and outgoing parts shipments.
- Researched part numbers, prices, availability, and other related information for customers.
- Entered data into computer system for tracking purposes and maintained accurate records of all transactions.
- Wrote and recorded orders for merchandise or entered orders into computers.
- Developed strong relationships with suppliers to ensure timely delivery of parts at competitive prices.
- Assisted in the organization of warehouse materials to ensure efficient storage and retrieval.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Followed standards of care and compliance per company and legal requirements.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Managed incoming calls from customers regarding their orders or inquiries about specific parts.
- Received, examined and reshelved returned parts.
- Operated point of sales and parts lookup computer systems.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Greeted customers and provided excellent customer service.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Processed orders by phone, fax, or mail according to established procedures.
- Conducted regular cycle counts to verify inventory accuracy and identified discrepancies when necessary.
- Coordinated and executed daily parts deliveries to local businesses.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Verified that all orders were filled accurately with the correct parts before shipment.
- Communicated product expertise and department process improvements to meet organizational goals.
- Achieved cost-savings by developing functional solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Maintained updated knowledge through continuing education and advanced training.
- Updated and maintained databases with current information.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assistant Food Service Manager
Camerons 24/7 Deli
Cross River, NY
09.2016 - 09.2018
- Monitored food preparation activities to ensure adherence to safety standards and regulations.
- Managed cash flow, overseeing daily receipts and bank deposits.
- Scheduled daily deliveries of fresh ingredients from vendors.
- Coordinated maintenance and repair of food service equipment.
- Worked closely with chefs to ensure dishes were prepared correctly and timely.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Rotated and replenished products in display cases.
- Served customers by phone to take orders and answer product or service questions.
- Fostered a positive working environment, encouraging teamwork and employee engagement.
- Priced and ordered food products, kitchen equipment, and food service supplies.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
- Assisted the Food Service Manager in training, scheduling, and supervising food service staff.
- Managed cash registers during peak hours ensuring accuracy of transactions.
- Managed inventory levels, ordering supplies as needed to maintain stock.
- Planned special events such as banquets, catering services.
- Resolved customer complaints in a professional manner.
- Oversaw food preparation, production and presentation according to quality standards.
- Trained new employees to perform duties.
- Ensured that all kitchen equipment was properly maintained and serviced regularly.
- Monitored actions of staff and customers to uphold health and safety standards.
Education
NIMS Certificate of Technical Studies - Manual Machine Lathe And Turning Operations
Westchester Community College
Valhalla, NY02-2025
NIMS Certificate of Technical Studies - Advanced Manufacturing: CNC Milling Operations
Westchester Community College
Valhalla, NY01-2025
NIMS Certificate of Technical Studies - VERTICAL MILL MACHINIST
WCC
Valhalla, NY11-2024
Bachelor of Science - Business Administration And Management
GEORGIAN TECHNICAL UNIVERSITY
GEORGIA06-2008
Skills
- Customer service
- Inventory management
- Team collaboration
- Quality control
- Technical troubleshooting
- Stock replenishment
- Warehouse operations
- Promotional sales
- Maintaining stock levels
- Forklift operation
- Digital and physical counts
- Stocking and organization
- Cycle counts
- Verbal and written communication
- Systems and software expertise
- Inventory tracking
- Part number management
- Order fulfillment
- Regulatory compliance
- Shipping and receiving support
- Inventory control
- Reliable and punctual
- Stock control
- Warehouse organization
- MS office
- Basic math
- Loss prevention
- Inventory optimization
- Order management
- Shipping and receiving
- Sales planning
- Material handling
- Equipment operation
- Supply and demand requirements
- Quality procedures
- Recording shipments
- Marketing
- Merchandising expertise
- Tagging procedures
- Shortage reports
- Inventory counts
- Inventory organization
- Shipping coordination
- Teamwork and collaboration
- Attention to detail
- Order picking and processing
- Inventory recording
- Customer buying habits
- Ordering supplies
- Data management
- Financial reporting
- Mechanical drawing
- CNC machining
- Machine operation
- Tool selection
- Drilling
- Reading micrometers
- Specification reading
- Tool wear analysis
- Grinding machine operation
- Manufacturing
- Technical writing
- Able to lift [50] pounds
- CNC operation
- Blueprint reading
- Vertical boring machine operation
- Visual inspection
- Computer numerical control programming
- Precision machining
- Thread cutting
- Deburring skills
- Metalworking techniques
- Measurement tools
- Tapping and milling
- Drilling operations
- Material selection
- Surface finishing
- Machine control calculations
- Geometric dimensioning and tolerancing
- Machine setup
- Mechanical drawing interpretation
- Caliper use
- Surface grinding
- Tapping operations
- CNC machine operation
Certification
- FORK LIFT OPERATIONS
- HAZMAT SHIPPINGS
- MECHANICAL AND CNC MACHINING
Languages
English
Full Professional
Georgian
Native/ Bilingual
Russian
Full Professional
Timeline
Parts Counter Specialist
Acura Of Bedford Hills
09.2018 - Current
Assistant Food Service Manager
Camerons 24/7 Deli
09.2016 - 09.2018
NIMS Certificate of Technical Studies - Manual Machine Lathe And Turning Operations
Westchester Community College
NIMS Certificate of Technical Studies - Advanced Manufacturing: CNC Milling Operations
Westchester Community College
NIMS Certificate of Technical Studies - VERTICAL MILL MACHINIST
WCC
Bachelor of Science - Business Administration And Management
GEORGIAN TECHNICAL UNIVERSITY
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