Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 4 years of experience working in busy environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Lead
Ricart
05.2023 - Current
Trained employees on equipment operation and safety protocols.
Managed team of warehouse personnel, delegating tasks effectively to optimize workflow.
Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
Delivery Driver
DoorDash
02.2021 - Current
Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Verified orders prior to completing deliveries to avoid customer complaints.
Enhanced customer satisfaction by delivering orders promptly and accurately.
Delivery Driver
Uber Eats
02.2021 - Current
Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Verified orders prior to completing deliveries to avoid customer complaints.
Enhanced customer satisfaction by delivering orders promptly and accurately.
Travel Sales Consultant
Creative Consults LLC
02.2022 - 08.2022
Organized group travel arrangements efficiently for smooth trip execution, including flights, accommodation, transportation, and activities coordination.
Conducted informative presentations at industry events to raise awareness about company products while generating new leads for potential clientele growth.
Resolved client issues quickly, ensuring their satisfaction with our services and solutions provided.
Maintained strong relationships with clients by delivering exceptional after-sales support and addressing concerns promptly.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Warehouse Worker
Amazon
08.2019 - 02.2021
Loaded, unloaded, and moved material to and from storage and production areas.
Operated pallet jacks and forklift to receive and transport items from various warehouse locations.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Trained new employees on warehouse operations, resulting in increased productivity levels among staff members.
Sales Associate
Cardinal Lawns, LLC
02.2019 - 04.2019
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Merchandising Associate
JCPenney
11.2018 - 01.2019
Improved product visibility by creating eye-catching merchandise displays.
Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Sales Associate
Kroger
06.2015 - 02.2016
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
Trained and developed new team associates in products and company procedures.
Education
Some College - Biology
Columbus State Community College
Columbus, OH
05.2018
High school diploma -
Johnstown Senior High School
Johnstown, OH
06.2016
Skills
Supervisory Experience
Quick Learner
Teamwork and Collaboration
Data Entry
Network Troubleshooting
Help Desk Support
Microsoft Windows and Office
Hardware and Software Configuration
Warehouse Operations
Decision-Making
Certification
Driver's License
Assessments
Social media, Proficient, 10/01/21, Knowledge of popular social media platforms, features, and functions
Administrative assistant/receptionist, Proficient, 07/01/22, Using basic scheduling and organizational skills in an office setting
Delivery driver, Proficient, 07/01/22, Interpreting instructions or signs and solving problems
Home Care Agency Coordinator/Small Business Owner at Exceptional Quality Home CareHome Care Agency Coordinator/Small Business Owner at Exceptional Quality Home Care