Tarin English
Brooklyn,NY
Summary
An independent worker with proven computer competency, strong communication skills and an ability to organize and plan successfully. Accustomed to a fast paced work environment and dealing with a variety of tasks and responsibilities in an efficient and accurate way. Over 5 years experience in customer service, running a busy reception area and successfully interacted with a diverse and demanding group of people. I also maintained an excellent track record of efficiency and effectiveness in managing communications and customer relationships.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Community Housing Innovations
Brooklyn, NY
02.2023 - Current
- Ensure safety measures are in place in the facility
- Educate clients about DHS policies and procedures
- De-escalate potential crisis situations and document all incidents
- Complete intake for new clients
- Complete daily wellness checks
- Ensure clients sign in and out daily
- Serve meals to clients and maintain common area
Airline Dispatcher Terminal #4 Tower
ABM Aviation, JFK INT'L Airport
Queens, New York
04.2018 - 02.2019
- Carried out day to day duties accurately and efficiently.
Dental Assistant
Downtown Medical Centre
07.2008 - 01.2013
- Answer and screen incoming calls
- Handle and redirect customer queries
- Take and distribute messages
- Manage all visitors
- Organize incoming and outgoing mail
- Coordinate meetings and appointments
- Prepare letters and documents
- Utilize MS Office fully in daily task and responsibilities
- Maintain a professional reception area
Customer Service Agent /Salesperson
Barnacle Newspaper
02.2007 - 06.2008
- Handled customers on the phone and in person
- Resolved customer queries
- Prepared letters and emails to customers
- Followed up with customers
Education
Associate of Science - Secretarial Studies And Office Administration
T A Marryshow Community College
Grenada WI06.2004
High School Diploma -
SDA Comprehensive High School
Grenada WI07.2002
Certification
- Train the Trainer: Overdose Response and Naloxone Distribution
- Obtained F-80 Certificate of Fitness
- Obtained F-02 Fire Guard for Shelter (Citywide)
- NYC DOHMH Food Protection Certificate
- Standard - CPR / AED (Adult / Child / Infant)
- Automated External Defibrillator (AED)
Timeline
Shift Supervisor
Community Housing Innovations
02.2023 - Current
Airline Dispatcher Terminal #4 Tower
ABM Aviation, JFK INT'L Airport
04.2018 - 02.2019
Dental Assistant
Downtown Medical Centre
07.2008 - 01.2013
Customer Service Agent /Salesperson
Barnacle Newspaper
02.2007 - 06.2008
Associate of Science - Secretarial Studies And Office Administration
T A Marryshow Community College
High School Diploma -
SDA Comprehensive High School
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