Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tarin Wagner

Wyandotte,MI

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees,provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Supervisor, Patient Registration

Corewell Health
Dearborn, MI
06.2019 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer/staff complaints, resolved issues, and adjusted processes to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Implement,adjust, and maintain staff schedules.
  • Scheduled and conducted interviews for open positions. As well as onboarding newly hired employees.
  • Track and trend employee collection opportunity copays,prepayments, prior balances.
  • Monitoring daily appointment report to ensure an estimation is completed for service.
  • Reconcile daily deposits.
  • Maintain revenue cycle workques and dashboard.

Registrar

Beaumont Health
Dearborn, MI
10.2017 - 06.2019
  • Greeted all patients and visitors with personable approach and provided them with exceptional customer services.
  • Registered patients in all areas including surgery, scheduled services, emergency room, and Labor and Delivery.
  • Estimate and collect patient liability.
  • Verified patient orders and insurance for accuracy.
  • Answered and managed incoming calls from different departments throughout the hospital, as well as patient inquiries.
  • Updated Epic with latest information to keep records current and accurate for each patient.
  • Preceptor for new hires.

Lead Business Office Assistant

Blanzy Clinic
Southgate, MI
02.2008 - 10.2017
  • Provided clerical support by copying, faxing, and filing documents.
  • Responded to inquiries from patients and pharmacies and insurance companies.
  • Scheduled patient appointments for multiple physicians.
  • Data entry in MAPS for dispensed medication that was given in office.
  • Reconciled end of day daily deposit.
  • Preceptor for new hires.
  • Open and closed office on days assigned.

Restaurant Hostess

Texas Roadhouse
Taylor, MI
05.2005 - 01.2008
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Associate of Applied Science -

Wayne County Community College District
Detroit, MI
05-2015

High School Diploma -

Southgate Anderson High School
Southgate, MI
06-2007

Skills

  • Staff Management
  • Process Improvement
  • Operations Management
  • Employee Motivation

Certification

  • CRCR-Certified Revenue Cycle Representative
  • CAC-Certified Application Counselor

Timeline

Supervisor, Patient Registration

Corewell Health
06.2019 - Current

Registrar

Beaumont Health
10.2017 - 06.2019

Lead Business Office Assistant

Blanzy Clinic
02.2008 - 10.2017

Restaurant Hostess

Texas Roadhouse
05.2005 - 01.2008

Associate of Applied Science -

Wayne County Community College District

High School Diploma -

Southgate Anderson High School

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Tarin Wagner