Tarisha Willis
Summary
Extremely driven, and hardworking in any position I am assigned. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Assistant Biller
Reimbursementspecialist4u
12.2022 - Current
- Streamlined the billing process for increased efficiency, utilizing automated billing software.
- Assisted in generating financial reports for management review, contributing to informed decision-making processes.
- Enhanced client satisfaction with timely and accurate invoice generation and delivery.
- Collaborated with account managers to resolve billing issues and maintain positive client relationships.
Front Desk Receptionist/Billing Clerk
Redlands Chiropractic Sports & Injury Center
10.2023 - 04.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Prepared and submitted billing data and medical claims to insurance companies for reimbursements of services provided.
CNA
Riverside Heights Healthcare Center
11.2021 - 01.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
PSE Clerk
United States Postal Service
10.2016 - 05.2021
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Facilitated timely delivery of packages by ensuring proper labeling and placement within designated sorting bins according to postal codes.
- Maintained accurate records of mail volume processed, ensuring streamlined operations and timely delivery.
- Loaded and unloaded shipping containers and vehicles.
- Enhanced customer satisfaction by efficiently sorting, routing, and distributing mail to appropriate destinations.
- Assisted customers with special services requests such as certified mail or insurance claims, fostering trust in the USPS brand.
Education
No Degree - Medical Billing & Coding
American Career College
Ontario, CA10.2023
High School Diploma -
Cajon High School
San Bernardino, CA05.2013
Skills
- Organization
- Attention to detail
- Communication
- Customer Service
- Scheduling
- Filing
- Time management
- Phone etiquette
- Microsoft Office
- Clerical
- 40 WPM
- Problem Solving
Timeline
Front Desk Receptionist/Billing Clerk
Redlands Chiropractic Sports & Injury Center
10.2023 - 04.2024
Assistant Biller
Reimbursementspecialist4u
12.2022 - Current
CNA
Riverside Heights Healthcare Center
11.2021 - 01.2023
PSE Clerk
United States Postal Service
10.2016 - 05.2021
No Degree - Medical Billing & Coding
American Career College
High School Diploma -
Cajon High School