Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Sara Eads

Latham,NY

Summary

A diligent worker with comprehensive experience in front desk operations, adept at managing high-volume environments with efficiency and poise. Strong communication skills, organizational abilities, and keen attention to detail. Proficient in customer service, and administrative support, ensuring smooth daily operations. A love for working with and meeting new people. Not only eager to learn new things, but always wanting to enhance the skills that are currently obtained.

Overview

10
10
years of professional experience

Work History

Receptionist/Cashier/Assistant Biller

Lia Infiniti
Latham, NY
03.2023 - Current
  • Count drawers, ensuring they are always accurate and have enough change for the day
  • Keep record for petty cash spent
  • Cash people out for their service or parts bill, and close them to accounting
  • Receipt money for car and warranty purchases
  • Write and post gas slips
  • Answer and direct phone calls to the proper place or person. Take messages when needed
  • Bill out deals
  • Stock in cars for accounting and inventory
  • File car jackets numerically into the proper cabinets
  • Input customer information
  • Scan part invoices and service repair orders
  • Verify that the deposit log is accurate with cash, checks, and credit card totals. Seals the day's deposit before dropping it in the safe

Counter Person/Social Media Creator

The Cobblestone Lunch Shoppe
Albany, NY
02.2021 - 11.2022
  • Opened register and made sure it had enough change for the day
  • Bagged orders and verifying that the order had everything
  • Cashed out customers for their orders
  • Answer phones to take customer's orders
  • Helped make orders when needed
  • Would assist in prep work after closing to get ahead for the next day
  • Help with inventory so the orders would be up to date
  • Ran Instagram and Facebook page
  • Take pictures and videos for posts
  • Responded to customers who have messaged on either platform

Support Staff/Host/Tea Tender/Cashier

The Whistling Kettle
Troy, NY
06.2019 - 02.2021
  • Opened and ran cash registers
  • Closed cash registers at the end of shift
  • Answered phones for to go orders
  • Ensure very table was set prior to opening
  • Sat people who were dining in
  • Cleaned menus and roll silverware
  • Bussed tables for a quick turn around
  • Stocked merchandise in the waiting area
  • Assist customers when they were looking for something particular
  • Make in house and to-go drinks
  • Assist servers with running drinks and food
  • Restock the fridge and tea area after every service
  • Clean shift area

Sandwich Artist/Cashier

Mrs. Sunshine's Cafe
Albany, NY
08.2016 - 06.2019
  • Took and made customer's orders
  • Assisted in morning prep
  • Went through inventory list and did an item count
  • Took orders over the phone
  • Would cash people out for their orders
  • Drove delivery orders
  • Closed both lines at the end of the day
  • Updated Facebook Page with daily specials or notices

Education

Bachelor of Arts - Communications

College of Saint Rose
Albany, NY
12-2018

High School Diploma -

Niskayuna High School
Niskayuna, NY
06-2014

Skills

  • Organization
  • Customer Service
  • Time management
  • Data entry
  • Multitasking proficiency
  • Excellent work ethic
  • Team Player
  • Verbal and written communication
  • Document management
  • File management
  • Clerical support
  • Telephone skills

Interests

  • Historical Exploration
  • Food Tourism
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Gaming
  • Reading
  • Working out

Timeline

Receptionist/Cashier/Assistant Biller

Lia Infiniti
03.2023 - Current

Counter Person/Social Media Creator

The Cobblestone Lunch Shoppe
02.2021 - 11.2022

Support Staff/Host/Tea Tender/Cashier

The Whistling Kettle
06.2019 - 02.2021

Sandwich Artist/Cashier

Mrs. Sunshine's Cafe
08.2016 - 06.2019

Bachelor of Arts - Communications

College of Saint Rose

High School Diploma -

Niskayuna High School