To provide physical security services related to building security and asset protections using excellent communication skills, quality and customer service. Using analytic and problem resolution throughout the organization.
Overview
19
19
years of professional experience
Work History
Work History
Securitas Security Services
11.2021 - Current
Monitor property by cameras and visuals
Keep all residents and visitors safe
Answering calls and placing out bound call when needed
Access control with entering and exiting site
Assisting residents, visitors and contracts with daily needs
Training and managing staff members
Scheduling
Managing deliveries
Asset Protection Specialist
Navient
03.2020 - 07.2021
Security system administration 40 hours a week
Monitor security systems (access control, video, visitor management and alarms) used to protect the assets of the company
Add, remove, modify and manage system configurations, user profiles, and action plans for all security systems in the Corporate Security Operations Center
File and maintain documentation for future audits and to meet regulatory compliance requirements
Completed and manage all monthly, quarterly and on demand reporting for audits and internal customers
Create, manage, and follow -up on security related work order and vendor management via the web based Navient incident reporting system
Access control system management and auditing or HR processes, such as Leave Administration, employee and contractor onboarding, and terminations
Increased employee awareness of loss prevention strategies through comprehensive training programs.
Regularly audited operational procedures, identifying areas for improvement to minimize losses due to error or inefficiency.
Coordinated emergency response plans during crisis situations such as natural disasters or power outages, ensuring minimal disruption to business operations while maintaining employee safety.
Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
Security Supervisor
G4S Security
02.2016 - 03.2020
Train new officers
Fingerprint visitors as well as staff
Watched for irregular or unusual conditions that may have create security concerns or safety hazards
Warned violators of rule infractions, such as loitering, smoking or carrying forbidden articles
Permitted authorized persons to enter property and monitors entrances and exits
Investigate and prepare reports on accidents, incidents, and suspicious activities
Sr. Technician, Client Services
BNY Mellon
02.2016 - 09.2018
Provided quality support to clients with routine transactions and processes on a daily basis
Assisted clients by responding to phone, email and other inquiries regarding company products, services and procedures
Provided basic technical assistance to clients and assists in responding to straightforward client inquiries
Corrected errors in client accounts and statements
Reviewed daily open items to ensure proper follow-up and closure
Site Supervisor
G4S Secured Solutions
06.2005 - 09.2016
Performed security patrols of designated areas on foot or in vehicle
Watched for irregular or unusual conditions that may have create security concerns or safety hazards
Sound alarms or called police or fire department in case of fire or presence of unauthorized persons
Warned violators of rule infractions, such as loitering, smoking or carrying forbidden articles
Permitted authorized persons to enter property and monitors entrances and exits
Investigate and prepare reports on accidents, incidents, and suspicious activities
Security Site Manager at Weiser Security Services / Securitas Security Services - Coupang Global LLCSecurity Site Manager at Weiser Security Services / Securitas Security Services - Coupang Global LLC