TARMARA MERCER
Angleton
Summary
Dynamic professional committed to enhancing operational processes and team performance. Skilled in logistics and customer service, with a background in non-CDL driving and computer systems technology. Demonstrates proficiency in assembly, order picking, and shipping, ensuring high client satisfaction. Known for strong time management and mechanical knowledge, thriving in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
DRIVER
MV Transportation
Houston
06.2023 - Current
- Operated vehicles to ensure safe and efficient passenger transport.
- Ensured timely deliveries while adhering to traffic regulations.
- Conducted vehicle inspections and maintenance checks to uphold safety standards.
- Maintained accurate travel and cargo logs, enhancing customer service experience.
NON-CDL OPERATOR
Gulf Coast Transit District
Lake Jackson
12.2021 - 05.2023
- Operated non-CDL vehicles to transport passengers safely and efficiently, ensuring a positive travel experience.
- Conducted daily vehicle inspections, maintaining safety standards and compliance with regulations.
- Maintained accurate logs of driving activities while performing basic vehicle maintenance to support operational readiness.
- Collaborated with team members to ensure timely deliveries and exceptional customer service.
DELIVERY ASSOCIATE
Colonial Logistics
Missouri City
08.2020 - 05.2021
- Coordinated delivery of packages, ensuring accurate addresses and optimized routes to enhance customer satisfaction.
- Delivered high-level customer service by addressing inquiries and resolving issues promptly, contributing to positive customer experiences.
- Conducted vehicle inspections and followed safety protocols to ensure compliance and reduce risks during deliveries.
COMPUTER REPAIR TECHNICIAN
Atterro/C-Sat
Houston
11.2018 - 05.2019
- Diagnosed and repaired hardware issues for various computer systems, enhancing performance and boosting customer satisfaction.
- Provided technical support, conducted system upgrades, and performed routine maintenance to ensure system reliability.
- Maintained accurate records of repairs and inventory, supporting efficient operations and exceptional customer service.
Education
Associates Degree - COMPUTER SYSTEMS TECHNOLOGY
MTI-College of Business and Technology
Houston, TX01-2002
HIGH SCHOOL DIPLOMA -
Columbia High School
West Columbia, TX05-2000
Skills
- Delivery driving
- Route planning
- GPS navigation
- Load optimization
- Fuel efficiency
- Vehicle inspections
- Vehicle maintenance
- Fleet management
- Order picking and shipping
- Warehouse operations
- Typing and data entry
- Time management skills
- Customer support
Certification
• Transportation Worker Identification Credentials, 05/31/26
• DOT Medical Card, 04/30/27
• DOT Medical Card, 04/30/27
Timeline
DRIVER
MV Transportation
06.2023 - Current
NON-CDL OPERATOR
Gulf Coast Transit District
12.2021 - 05.2023
DELIVERY ASSOCIATE
Colonial Logistics
08.2020 - 05.2021
COMPUTER REPAIR TECHNICIAN
Atterro/C-Sat
11.2018 - 05.2019
Associates Degree - COMPUTER SYSTEMS TECHNOLOGY
MTI-College of Business and Technology
HIGH SCHOOL DIPLOMA -
Columbia High School