Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
11
11
years of professional experience
Work History
Deputy Clerk
Juvenile and Domestic Relations
Arlington, VA
09.2022 - Current
Assisted attorneys with legal terminology clarification during hearings.
Assisted judges in preparing decisions based on translated evidence provided by witnesses or defendants.
Adhered to ethical codes protecting information confidentiality.
Investigated reports of child abuse or neglect by interviewing victims, witnesses, and suspected perpetrators.
Collaborated with law enforcement officials to ensure that legal procedures were followed when dealing with juvenile cases.
Administrative Assistant
PG Circuit Court
Upper Marlboro, MD
01.2019 - 09.2022
Attended all sessions of court and recorded minutes of proceedings.
Managed calendar scheduling for courtroom proceedings.
Ensured that all necessary forms were completed accurately before trial dates.
Issued subpoenas when requested by an attorney or judge.
Provided clerical support such as typing letters, memos, orders and judgments.
Verbatim Hearing Reporter
Social Security Administration, SSA
Washington, DC, DC
10.2018 - 01.2019
Recorded and monitored audio equipment to ensure accuracy of recordings.
Collaborated with court staff on proper procedures related to recording devices used in courtrooms.
Developed professional relationships with judges, court personnel and other reporters in order to maintain a high level of customer service.
Assisted attorneys with preparation for trial by providing them with copies of the transcriptions from previous proceedings.
Handled confidential information with discretion and professionalism.
Operations Manager
MVP Protective Services
Temple Hills, MD
06.2013 - 10.2018
Supervised property entrances and exits and monitored employee safety.
Monitored and authorized employee and guest access to guard against theft.
Implemented new security protocols to prohibit trespassing and increase safety.
Held routine and surprise drills to keep help security team members practice response plans.
Oversaw highly effective security team and managed scheduling and resource allocation.
Maintained team compliance with professionalism guidelines and security team standards.
Education
Bachelor of Science - Criminal Psychology
Ashford University
San Diego, CA
05-2016
Skills
Report Writing
Administrative Support
Legal Terminology
Calendar Management
Cash Management
Access Control Management
Emergency Response
Strong Organization
Effective Communication
Juvenile Assessment
References
References available upon request.
Timeline
Deputy Clerk
Juvenile and Domestic Relations
09.2022 - Current
Administrative Assistant
PG Circuit Court
01.2019 - 09.2022
Verbatim Hearing Reporter
Social Security Administration, SSA
10.2018 - 01.2019
Operations Manager
MVP Protective Services
06.2013 - 10.2018
Bachelor of Science - Criminal Psychology
Ashford University
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