Tarnisha Foster
Dallas
Summary
Detail-oriented professional with a strong focus on customer service. Skilled in problem-solving and effective communication. Committed to assisting customers and managing complex tasks with precision.
Overview
12
12
years of professional experience
Work History
Performing Loan Consultant I
NewRez
06.2025 - Current
- Assisted homeowners with processing and applying payment for mortgage accounts.
- Research accounts for missing payments and documents.
- Educated homeowners about their escrow accounts, dealing with taxes and insurance.
- Assisted with troubleshooting companies website.
- Filling complaints for homeowners who were dissatisfied with services or product.
- Create case for matters that needs additional assistance to be resolved.
Adjuster Assistant
Catastrophe Management Solutions (Multiple Assignments)
02.2014 - 04.2025
- Schedule and coordinate property inspections.
- Implemented new procedures for managing inspection appointments, resulting in fewer scheduling conflicts and better organization.
- Increased productivity by managing large caseloads, while maintaining strict attention to details and accuracy.
- Map and triage routes for adjusters traveling distance.
Assistant Tax Collector
Dallas County Tax Office
10.2020 - 08.2021
- Processed tax payments efficiently, ensuring compliance with local regulations and deadlines.
- Processed title transfers for vehicle, trailers, RV, and etc, efficiently while maintaining accuracy.
- Processed payments for vehicle registrations and reviewed inspections documents.
- Verify insurance on transactions if needed,
- Verify liens placed on registrations.
Education
Associate of Science - Criminal Justice
Trinity Valley Community College
Athens, Texas, TX12-2022
Skills
- Documentation review
- Team player
- Customer service-focused
- Excellent time management
- Problem-solving
- Attention to detail
- Multitasking
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Microsoft office
Timeline
Performing Loan Consultant I
NewRez
06.2025 - Current
Assistant Tax Collector
Dallas County Tax Office
10.2020 - 08.2021
Adjuster Assistant
Catastrophe Management Solutions (Multiple Assignments)
02.2014 - 04.2025
Associate of Science - Criminal Justice
Trinity Valley Community College