Tarona Sanders

Summary

Health Information Management and healthcare IT professional with over 10 years of experience across Epic electronic health records (EHR), revenue cycle operations, clinical data analytics, and enterprise healthcare systems. Proven experience supporting multi-hospital networks, leading cross-functional initiatives, and driving workflow optimization across clinical and operational environments. Strong background in Epic system support, go-live implementation, training, reporting, and regulatory compliance. Adept at collaborating with clinical leadership, IT teams, and vendors to enhance system performance, user adoption, and operational efficiency.

Overview

years of professional experience

Certification

Work History

Network HIM Program Coordinator

Westchester Medical Center

10.2024 - Current

Lead data collection, analysis, and reporting across a 10-facility healthcare network supporting clinical, operational, and financial decision-making
Ensure accuracy, integrity, and compliance of patient data within Paragon, Invision,Cerner, and UDS reporting system EHR systems
Develop dashboards and reports to support coding, billing, documentation workflows, and executive leadership decision-making
Collaborate with HIM, IT, and clinical teams to identify and resolve discrepancies in electronic medical records and reporting systems
Conduct audits to validate documentation and coding accuracy, identifying trends impacting revenue cycle and compliance
Led go-live support for enterprise network reporting system implementations, providing training to multiple departments across the organization
Trained various departments on reporting tools, data quality standards, and workflow optimization during system rollouts and upgrades
Support EHR upgrades, data integration initiatives, and interoperability projects across the network
Partner with senior leadership and Department of Health representatives to ensure full regulatory compliance across facilities
Collaborate with vendors and IT teams to resolve technical issues and support departmental EMR implementation needs
Manage vendor relationships and oversee analyst deliverables aligned with organizational goals
Managed and oversaw multiple Health Information Management (HIM) projects, coordinating cross-functional teams to ensure successful execution, regulatory compliance, and alignment with enterprise operational objectives.

Revenue Cycle Analyst

Columbia University Medical Center

04.2023 - 10.2024

Analyzed end-to-end revenue cycle workflows including registration, charge capture, billing, and collections
Monitored KPIs such as AR days, denial rates, and reimbursement trends to identify process improvements
Collaborated with clinical, coding, and billing teams to ensure accurate and timely claims processing
Resolved claim denials and payer rejections, improving reimbursement outcomes and reducing revenue leakage
Developed dashboards and reports using Epic and Excel to track operational and financial performance
Supported system upgrades, testing, and validation of revenue cycle workflows in Epic environments
Ensured compliance with HIPAA, CMS, and payer-specific requirements
Trained staff on updated workflows and revenue cycle best practices

Assistant Office Manager / Epic Super User

New York Presbyterian

09.2017 - 04.2023

Managed daily operations of multi-specialty medical offices, ensuring efficient patient flow and staff coordination
Served as Epic Super User for patient registration and access modules, providing advanced troubleshooting and support
Assisted and trained staff during Epic go-live implementations and system upgrades for New York Presbyterian medical groups
Supported Epic system testing, workflow validation, and end-user adoption during new system rollouts
Coordinated prior authorization, DME requests, and insurance verification processes
Managed vendor relationships and ensured service delivery aligned with organizational standards
Developed training materials and supported onboarding for new staff and system users
Ensured compliance with HIPAA and organizational policies across all operational workflows
Generated operational reports to support management decision-making and process improvements

Education

Bachelor of Science - Health Informatics

University of Cincinnati

Cincinnati, OH

12-2026

Associate of Science - Health Information Management

Suny Westchester

New York

05-2023

Skills

Epic EHR (Super User: Registration, Access, Reporting support)
Cerner, Meditech, Athena, Paragon, Invision A2K, UDS
Power BI, Tableau, Crystal Reports
Microsoft Excel (Advanced: PivotTables, reporting, formulas)
SQL (Basic querying)
3M Coding Software

Vendor Management & IT Partnership
Regulatory Compliance (HIPAA, CMS, Joint Commission)
System Implementation & Go-Live Support
Clinical & Operational Workflow Analysis
Training & End-User Adoption
Healthcare Data Analytics & Reporting (Power BI, Tableau, Exce