Tarra Rouse
Balsam Lake,WI
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Production Associate
Quanex
Luck, WI
06.2023 - Current
- Assisted in the preparation of production orders, ensuring accuracy and efficiency.
- Monitored and adjusted production processes to ensure quality standards were met.
- Collaborated with team members to identify and resolve production issues in a timely manner.
Crew Member
Mcdonalds, PDI FOODS
Isanti, MN
10.2022 - 06.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
Cashier
Superamerica
Elk River, MN
08.2014 - 02.2015
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assisted customers by providing information and resolving complaints.
Pet & Photo Associate
Walmart
Cambridge, MN
10.2012 - 01.2014
- Answered incoming calls regarding product inquiries or orders.
- Demonstrated excellent customer service skills at all times.
- Greeted and assisted customers, suggested and promoted products and services and processed and packaged photo orders.
- Resolved customer problems with speed and professionalism to maintain high satisfaction ratings.
Crew Member
Arby's
Cambridge, MN
08.2010 - 01.2012
- Educated customers on menu items, product ingredients and nutritional values.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
Crew Member
McDonald's
Saint Francis, MN
08.2008 - 06.2009
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
Tree Trimmer
Rum River Tree Farm
Oak Grove, MN
06.2008 - 07.2008
- Inspected trees for signs of disease or infestation; reported findings to supervisor.
- Sheered (trimmed) pine trees, to give them the triangle/cone Christmas tree look.
- Explored tree anatomy to determine appropriate pruning techniques.
Education
Associate of Science - Veterinary Technology
Minnesota School of Business
Elk River, MNAssociate of Arts - Emphasis of Psychology
Anoka-Ramsey Community College
Cambridge, MNSkills
- Teamwork And Collaboration
- Problem-Solving Capabilities
- Customer Engagement
- Written And Verbal Communication
- Active-listening
- Complaint resolution
Timeline
Production Associate
Quanex
06.2023 - Current
Crew Member
Mcdonalds, PDI FOODS
10.2022 - 06.2023
Cashier
Superamerica
08.2014 - 02.2015
Pet & Photo Associate
Walmart
10.2012 - 01.2014
Crew Member
Arby's
08.2010 - 01.2012
Crew Member
McDonald's
08.2008 - 06.2009
Tree Trimmer
Rum River Tree Farm
06.2008 - 07.2008
Associate of Science - Veterinary Technology
Minnesota School of Business
Associate of Arts - Emphasis of Psychology
Anoka-Ramsey Community College
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