Tarra L. Darrough
Rancho Santa Margarita,CA
Summary
Enthusiastic Floral Manager with extensive knowledge of floral arrangements. Adept at leadership and working efficiently under pressure with a commitment to quality assurance. Successful at maintaining a welcoming department with efficient displays and close supervision of my associates.
Successful at increasing profits and maintaining client relationships. Because of my minor in horticulture and working in flower shops for the last 20 years, I have an innate ability to connect with people and achieve their vision that goes above and beyond their standards.
Overview
20
20
years of professional experience
Work History
Floral Manager
Albertson's
Mission Viejo, CA
08.2022 - Current
- Expertly curated various floral combinations to craft both standard and customized floral arrangements.
- Maintained floral department productivity and quality by providing adequate hydration to flowers.
- Delegated associates during major flower holidays.
- Conducted training sessions to enhance associates' knowledge of design etiquette.
- Established new customer relationships.
- Established and nurtured strong client relationships, addressing customers by their first name and remembering their preferred flowers.
- Assisted customers by suggesting suitable color schemes and innovative ideas for different events.
Floral Designer
West Sacramento Flower Shop
West Sacramento, CA
06.2007 - 02.2022
- Delivered excellent customer service by offering guidance on flower types, colors, pricing, and product availability.
- Maintained a clean and organized work area, following safety protocols.
- Delivered completed orders on time according to customer requests.
- Assisted with seasonal decorations such as holiday wreaths or centerpieces.
- Maintained inventory of fresh flowers, vases, containers and other items used in floral designs.
- Kept shelves stocked with essential supplies to meet increased demand during peak hours.
- FTD and Teleflora
- Ordering supplies
Floral Designer/Delivery Driver
Sally's Florist
Redding, CA
05.2004 - 03.2007
- Ensured prompt delivery of flower arrangements to customers.
- Performed weekly cleaning of buckets and efficiently processed flowers.
- FTD/Mercury System
- FTD Point of Sale system
- Gained a solid understanding of designing flowers and identifying their names.
- Organized and executed event arrangements
Education
Associate of Applied Science - Court Reporting/Stenography
Argonaut Court Reporting School
Sacramento, CA06-2019
Associate of Arts - Paralegal Studies
American River College
Sacramento, CA05-2011
Associate of Science - Horticulture
American River College
Sacramento, CA05-2011
Skills
- Seasonal plant understanding
- Workplace Safety
- Team Supervision
- Task Delegation
- Flower pruning and watering
- Merchandise Display
- Unique designs of the imagination
- Bouquets design
- Sales and Marketing
- Horticulture knowledge
- Relationship Building
- Active Listening
- Time Management
- Interpersonal Skills
- Analytical Thinking
- Self Motivation
- Organized
- Team Collaboration
Timeline
Floral Manager
Albertson's
08.2022 - Current
Floral Designer
West Sacramento Flower Shop
06.2007 - 02.2022
Floral Designer/Delivery Driver
Sally's Florist
05.2004 - 03.2007
Associate of Applied Science - Court Reporting/Stenography
Argonaut Court Reporting School
Associate of Arts - Paralegal Studies
American River College
Associate of Science - Horticulture
American River College