Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling.
Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes.
Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.
CHHA
Nightingale Concierge Caregivers
11.2015 - 12.2022
Monitored vital signs and reported any abnormalities to medical professionals promptly.
Collaborated with healthcare team to develop personalized care plans for each patient.
Safely transported patients to medical appointments or community events as needed, facilitating socialization opportunities and timely access to healthcare services.
Prepared nutritious meals according to dietary needs, supporting patients'' overall health goals.
Receptionist
Antoine’s Auto Service
06.2015 - 11.2015
Resolved customer problems and complaints.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Answered central telephone system and directed calls accordingly.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Operated multi-line telephone system to answer and direct high volume of calls.
Handled assignments independently with good judgement and critical thinking skills.
Tracked important information in Software spreadsheets and ran reports or generated graphs using data.