Motivated and dependable professional seeking to build a long-term career in IT support and sales.
Overview
2
2
years of professional experience
Work History
Team Lead
Panera Bread
04.2025 - Current
Promoted a positive work environment by encouraging teamwork, open communication, and employee recognition.
Worked different stations to provide coverage and meet production goals.
Trained new team members by informing company procedures and safety requirements.
Frequently inspected product to make sure it was up to standards.
Promoted to shift lead within a year due to fast learning and reliability
Air Conditioner Recycling Technician
Twisted Metal
05.2024 - 07.2024
Disassembled HVAC and air conditioning units for metal recycling, demonstrating strong mechanical aptitude and safe handling of electrical and heavy components.
Followed protocols including pulling and organizing cabling, keeping work areas clean, and documenting materials processed.
Maintained a clean and organized workspace, reflecting the same standards required for maintaining critical environments.
Developed familiarity with tools and basic troubleshooting practices, laying a foundation for remote hands support.
Worked independently and as part of a team, prioritizing time-sensitive tasks in a fast-paced environment.
Shift Lead
Makai Island Grill
09.2023 - 05.2024
Supervised and trained employees on procedures and quality standards, contributing to a consistent and efficient operation.
Resolved customer service issues calmly and effectively.
Delegated tasks, ensured shift coverage, and supported onboarding of new team members.
Communicated with management to resolve issues and improve workflow efficiency.
Promoted to Shift Lead within the first year due to reliability and leadership.
Completed store opening and closing procedures and balanced tills.