Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tarsha Howell

Senior Service Associate
Aiken,SC

Summary

Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

17
17
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Senior Service Associate

Wayfair
Aiken, South Carolina
10.2021 - Current
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Documented problems and corrective actions to maintain records.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.

Welder

Carlisle Tire
Aiken , South Carolina
10.2004 - 08.2020
  • Welded in flat, horizontal, vertical and overhead positions.
  • Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.
  • Set up and operated shielded metal arc and gas metal arc welding equipment.
  • Salvaged and rebuilt parts to achieve cost savings and reduce waste.
  • Minimized warping using good fitting, burning and welding techniques.Fork lift operator, stand up fork lift and sit down fork lift

Education

Carpentry License - Carpenter

Augusta State University
Augusta, GA
07.1995 - 05.1997

Skills

    Customer Service

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Certification

Forklift

Timeline

Senior Service Associate

Wayfair
10.2021 - Current

Welder

Carlisle Tire
10.2004 - 08.2020

Carpentry License - Carpenter

Augusta State University
07.1995 - 05.1997
Tarsha HowellSenior Service Associate