Tarun Rathi
South Plainfield
Summary
Results-driven Restaurant and Operations Manager with 19 years overseeing multi-unit operations and catering services. Focused on enhancing profitability through effective inventory management, team leadership, and strict adherence to food safety standards, ensuring exceptional customer satisfaction and operational excellence.
Overview
19
19
years of professional experience
Work History
Manager operation & catering
Sathiam Enterprises LLCs
Edison
05.2015 - Current
- Oversaw daily operations for multiple restaurant units and catering services, ensuring efficiency.
- Coordinated catering events, live services, and large party tray orders, enhancing client satisfaction.
- Conducted customer meetings, tastings, and event site walkthroughs to enhance satisfaction.
- Led teams of assistant managers, shift managers, chefs, supervisors, and cashiers to optimize performance.
- Managed inventory by tracking supplies and ordering materials, ensuring availability for operations.
- Ensured compliance with food quality, hygiene standards, and health department regulations.
- Addressed guest concerns promptly to maintain high levels of customer satisfaction.
- Facilitated team meetings to monitor project progress and address emerging issues collaboratively.
Assistant Manager
Haldiram’s Ethnic Foods Pvt. Ltd.
Noida sec 62
08.2010 - 05.2015
- Managed restaurant operations and supervised staff to enhance service delivery.
- Maintained inventory control and upheld operational efficiency and service standards.
- Ensured compliance with quality, hygiene, and cleanliness standards.
Shift Manager (Acting Restaurant Manager)
Nirula’s Corner House Pvt. Ltd.
Rithala Metrowalk Mall
06.2009 - 07.2010
- Coordinated restaurant shift operations and staff to ensure seamless service delivery.
- Oversaw customer service and resolved complaints, enhancing overall dining experience.
- Addressed customer complaints promptly to foster satisfaction and loyalty.
- Ensured food safety and sanitation standards.
Second Assistant Restaurant Manager
McDonald's India Pvt. Ltd.
Punjabi Bagh
06.2007 - 05.2009
- Oversaw restaurant operations during shifts to maintain service quality.
- Monitored compliance with global quality, service, and cleanliness standards to uphold restaurant reputation.
- Supported staff training initiatives to enhance team performance and operational efficiency.
Education
Bachelor of Science (B.Sc.) - Hospitality Administration
National Council for Hotel Management and Catering Technology
Senior Secondary (10+2) -
Central Board of Secondary Education
Secondary School (10th) -
Central Board of Secondary Education
Skills
- Event management
- Restaurant operations
- Operational management
- Inventory management
- Labor planning
- Food safety compliance
- Customer experience
- Performance evaluation
- Team development
- Staff training
- Team leadership
- Business administration
- Market trend analysis
- Conflict resolution
Accomplishments
• Pioneer Performer Award – Quarter 2, 2013
• Best Learning and Training Initiative Award
• Best Performer – Quality, Service, and Cleanliness (Q3 2012 and Q2 2013)
• Sales Rockstar Award – Quarter 3, 2012
• Member of Haldiram Premier League Winning Team
• Best Learning and Training Initiative Award
• Best Performer – Quality, Service, and Cleanliness (Q3 2012 and Q2 2013)
• Sales Rockstar Award – Quarter 3, 2012
• Member of Haldiram Premier League Winning Team
Hobbies and Interests
- Cricket
- Stock Market
- Cryptocurrency
- Content Creation
Personal Information
Marital Status: Married
Timeline
Manager operation & catering
Sathiam Enterprises LLCs
05.2015 - Current
Assistant Manager
Haldiram’s Ethnic Foods Pvt. Ltd.
08.2010 - 05.2015
Shift Manager (Acting Restaurant Manager)
Nirula’s Corner House Pvt. Ltd.
06.2009 - 07.2010
Second Assistant Restaurant Manager
McDonald's India Pvt. Ltd.
06.2007 - 05.2009
Bachelor of Science (B.Sc.) - Hospitality Administration
National Council for Hotel Management and Catering Technology
Senior Secondary (10+2) -
Central Board of Secondary Education
Secondary School (10th) -
Central Board of Secondary Education