TARUN REDDY BADDAM
Stamford,CT
Summary
Dynamic Cloud Support Engineer at MindTree with expertise in AWS and virtualization technologies. Proven track record in optimizing cloud resource utilization and enhancing system reliability. Adept at leveraging command-line tools and log analysis for effective troubleshooting. Strong collaborator with a passion for continuous learning and implementing automation to elevate support processes.
Overview
1
1
year of professional experience
Work History
Cloud Support Engineer
MindTree
Chennai
06.2021 - 06.2022
- Provide technical support for mission-critical cloud-based applications and services
- Diagnose and resolve cloud storage, networking, and virtualization-related issues
- Utilize command-line tools and log analysis to identify root causes of technical problems
- Assist customers in understanding cloud solutions and troubleshooting best practices
- Work collaboratively with engineering teams to ensure system reliability and security
- Implement automation to streamline support processes and improve response time
- Provided technical support to customers on cloud-based applications and products.
- Researched emerging cloud technologies and trends to keep IT strategies aligned with industry standards.
- Optimized cloud resource utilization and expenditure using cost management tools.
Education
Master's Degree - Computer Science, Information Technology
Sacred Heart University
01.2023
Skills
- AWS
- Virtualization technologies
- Cloud architecture
- Data analysis
- Google Cloud
- Azure
- Linux
- Ubuntu
- Red Hat
- CentOS
- Windows Server
- HTTP
- TCP/IP
- DNS
- TLS
- VPN
- Load Balancing
- VMware
- Hyper-V
- S3
- Blob Storage
- NFS
- Command-line interfaces
- Log analysis
- System monitoring
- Python
- Bash
- PowerShell
- CloudWatch
- Prometheus
- ELK Stack
- Jenkins
- Git
- Docker
- Kubernetes
Additional Information
Strong troubleshooting and problem-solving skills., Excellent communication and customer service abilities., Ability to explain technical issues clearly to non-technical users., Experience supporting mission-critical systems in a high-availability environment.
Projects
Cloud-Based Monitoring System, Developed an automated system using Python to track cloud storage usage and alert anomalies. Network Optimization for Cloud Services, Implemented a DNS and load balancing solution to improve cloud performance.
Education Certifications
Master's Degree in Computer Science, Information Technology, Sacred Heart University, 2023
Timeline
Cloud Support Engineer
MindTree
06.2021 - 06.2022
Master's Degree - Computer Science, Information Technology
Sacred Heart University
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