Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tarus Anderson

Memphis,TN

Summary

Seasoned Patient Access Representative from Conifer Health, adept in insurance verification and patient education, elevates patient access processes. Demonstrates exceptional multitasking and organizational skills, ensuring 100% HIPAA compliance. Proven track record in enhancing customer service and financial procedure adherence, contributing to streamlined operations and positive patient experiences.

Overview

17
17
years of professional experience

Work History

Patient Access Representative

Conifer Health
Memphis, TN
12.2017 - Current
  • Processed patient admissions, registrations, transfers, and discharges according to established procedures.
  • Verified insurance coverage for services provided by the facility.
  • Collected co-pays and other payments from patients at time of service.
  • Assisted with scheduling outpatient appointments.
  • Responded to patient inquiries regarding billing or financial matters.
  • Maintained confidentiality of all patient information in accordance with HIPAA regulations.
  • Provided assistance to internal departments when needed.
  • Answered phones promptly in a professional manner.

Intake Coordinator

Methodist Alliance
Memphis, TN
07.2011 - 12.2017
  • Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
  • Maintained accurate records of client intakes in electronic database system.
  • Assisted in determining appropriate referrals for clients to other community agencies or programs.
  • Provided education about available services, benefits, rights, responsibilities, risks and benefits of treatment options.
  • Assisted in developing policies and procedures related to intake processes.
  • Adhered to confidentiality guidelines when handling sensitive information about clients.

Pharmacy Technician Supervisor

Saint Frances Hospital
Bartlett, TN
08.2007 - 11.2017
  • Supervised the daily operations of the pharmacy department.
  • Assisted in training and evaluating new pharmacy technicians.
  • Ensured compliance with all relevant regulations, laws, and standards.
  • Coordinated with physicians and insurance companies for prescription refills.
  • Provided technical assistance to other departments within the organization.
  • Monitored inventory levels and placed orders for pharmaceutical products as needed.
  • Prepared reports on drug utilization patterns for management review.
  • Performed clerical duties such as filing, answering phones, data entry.
  • Managed staff schedules and assigned tasks appropriately.
  • Ensured that all staff members adhered to established protocols.
  • Advised pharmacists on proper storage techniques of drugs.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Addressed and resolved patient complaints and concerns.

Education

Associate of Applied Science - Radiology

Southwest Tennessee Community College
Memphis, TN
05-2021

Skills

  • Patient check-in
  • Quality Assurance
  • Multitasking and Organization
  • Training Coordination
  • Registration management
  • Financial Procedures Adherence
  • Epic
  • Workday
  • Cerner
  • Citrix/HPF
  • PBar
  • HIPAA Compliance
  • Problem-Solving
  • Insurance Verification
  • Scheduling Diagnostic Procedures
  • Patient Education
  • Post-Discharge Care Coordination
  • Appointment Scheduling
  • Insurance company knowledgeable
  • Customer Service
  • Patient identity verification

Accomplishments

  • Pharmacy Tech of the year

Timeline

Patient Access Representative

Conifer Health
12.2017 - Current

Intake Coordinator

Methodist Alliance
07.2011 - 12.2017

Pharmacy Technician Supervisor

Saint Frances Hospital
08.2007 - 11.2017

Associate of Applied Science - Radiology

Southwest Tennessee Community College

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Tarus Anderson