Assisted teams in utilizing various administrative software to enhance task organization and problem-solving capabilities. Supported individuals from children to seniors with special needs through direct engagement.
Overview
14
14
years of professional experience
Work History
Occupational Therapist
Arizona Autism
Phoenix, AZ
11.2025 - Current
Developed individualized treatment plans to enhance patients' functional skills and social interactions.
Conducted assessments to evaluate patient progress and adapt therapeutic interventions accordingly.
Collaborated with interdisciplinary teams to coordinate comprehensive care for children with autism spectrum disorders.
Implemented evidence-based practices to improve patient engagement in therapy sessions.
Streamlined documentation processes, ensuring compliance with regulatory standards and enhancing workflow efficiency.
State Eligibility Specialist Lead
Department of Economics Security
Phoenix, AZ - ARIZONA
12.2023 - 12.2025
Reviewed documentation submitted by clients to verify accuracy and completeness before making final determinations on eligibility.
Maintained accurate records of client data, including income, assets, and other relevant factors.
Completed mathematical calculations of income and costs.
Obtained outstanding information through professional and timely communication.
Assisted with onboarding, orientation, and integration stages.
Earning Analyst II
GlobalTranz
Scottsdale, AZ - ARIZONA
03.2021 - 12.2023
Evaluated effectiveness of training programs through assessments.
Managed projects to ensure timely delivery of high-quality learning solutions.
Maintained accurate records of training activities, completions, and evaluations.
Collaborated with subject matter experts to create relevant content.
Operations Supervisor
Marriott Worldwide
Phoenix, AZ - ARIZONA
01.2012 - 01.2018
Created environment of teamwork, collaboration, and open communication by empowering employees with relevant training.
Kept team operations consistent with well-established and clear departmental requirements.
Spearheaded continuous improvement strategies by tracking production metrics and leveraging data to optimize approaches.
Fostered positive work environment that encouraged collaboration and employee satisfaction.
Assisted with training, onboarding, and screening new applicants.
Education
Associate in Science (A.S.) - undefined
Mesa Community College
Mesa, Arizona
03.2018
High School - undefined
Hamilton High School
Chandler, Arizona
05.2010
Skills
Assisted in case management to effectively support clients
Focused on project details to improve accuracy
Helped plan strategies to reach organizational objectives
Created clear written communications for various audiences
Performed financial analyses to guide decision-making