Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
7
7
years of professional experience
Work History
Retail Manager
Stella Rose Designer & Vintage Consignment
10.2025 - Current
Oversee daily retail operations including opening and closing procedures, staff support, and customer service.
Manage appointments, answer phone calls, and assist customers with purchases and consignment inquiries.
Operate the POS system, process sales, and troubleshoot day-to-day operational issues.
Support inventory management, merchandising, and consignment processing to maintain an organized sales floor.
Trained and mentored staff, fostering a collaborative environment that improved team performance and morale.
Designed, built, and launched the company's Shopify e-commerce website from the ground up, including product organization, collections, navigation, and overall site management.
Manage and maintain the Shopify store by adding products, updating inventory, creating collections, and ensuring an accurate, user-friendly online shopping experience.
Nanny
01.2021 - Current
Responsible for the safety and care of multiple children, ensured that children arrived to appropriate locations in a timely manner, utilized conflict resolution skills to resolve issues.
Supervised and helped to organize activities for children to the satisfaction of parents, assisted with homework and various projects.
Managed and organized household functions, including facilitating children’s daily routines, meal preparation, and general upkeep of the home.
Coordinated education enrichment activities for each child’s needs based off of age and interest.
Adapted to changing routines of the children and the needs of the family.
Office Administrator
Law Office of Michael D. Lynch
10.2024 - 04.2025
Scanned and digitized legal documents, ensuring accurate and timely uploads in iCloud.
Managed the office inventory, tracked and maintained supplies to ensure everything was stocked and available to support day-to-day operations.
Performed data entry of the clientele inventory through excel. Maintained legal data and client information for accuracy.
Assisted with document filing, ensuring all documents were properly stored for ease of access by the legal team.
Coordinated document management and retrieval for the legal team, to reduce time spent on administrative.
Managed phone lines and welcomed incoming clients, communicated with the legal team for incoming appointments.
Receptionist
Salon 27
06.2020 - 10.2020
Managed the daily scheduling process of appointment at the salon, through Square. Confirmed appointments with clients via phone, email, text message.
Processed payments for clients, developed a strong knowledge of salon services and pricing structure. Ability to handle incoming cash and credit card charges through Square.
Maintained a clean and orderly salon space, provided a welcoming environment for clients.
Strong customer service skills, able to assist frustrated customers and quickly deliver high level of service to satisfy their needs.
Sales Associate
Caitlin Shea’s Boutique
12.2019 - 10.2020
Managed inventory in a POS system, responsible for adding new inventory to the system. Ability to troubleshoot issues within the system to ensure daily operations of the business did not come to a stoppage.
Balanced end-of-day receipts including cash and credit deposits, ensured that all receipts matched the daily revenue of the business.
Trained new employees on POS system and provided product knowledge.
Provided strong customer service support to customers, adapted to customers inquiries based off of their personal needs. Delivered a customized shopping experience to each customer.
Education
High School Diploma -
Tuscarora High School
Leesburg
07.2019
Skills
Experienced with Microsoft Office and Google Workspace applications, including Word, Excel, PowerPoint, Outlook, Docs, Sheets, Slides, and Drive
Facilities Management Engineer at Al-Yamama Company for Trading and Contracting, Aramco ITHRA, CulturalFacilities Management Engineer at Al-Yamama Company for Trading and Contracting, Aramco ITHRA, Cultural