Taryn Goodney
Conroe,TX
Summary
Extensive experience in team leadership, strategic planning, and operational management. Proven ability to leverage exceptional communication and organizational skills to drive project success and enhance team performance. Recognized for cultivating productive work environments that inspire collaboration and consistently achieve organizational goals. Committed to delivering results through innovative solutions and a focus on continuous improvement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Champion
Taco Bell
Huntsville, TX
03.2021 - 02.2022
- Delivering orders and working with customers
- Delivered exceptional customer service, ensuring satisfaction and loyalty.
- Trained new team members on operational procedures and customer interaction standards.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Monitored food preparation quality to uphold company standards and regulations.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Greeted customers, answered questions and took orders.
- Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
- Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.
- Maintained counter areas in neat and clean fashion.
- Input food and drink orders into system, documented special requests and processed payments.
- Maintained accurate cash handling and transaction records, ensuring financial integrity.
- Coordinated with kitchen staff to minimize food waste and improve order accuracy.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished serving stations with fresh food and cleaned up spills.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Cashier/Sales Associate
Ross Dress For Less
Conroe, TX
04.2022 - 05.2023
- Processed customer transactions efficiently using POS systems to ensure accuracy and speed.
- Managed cash register operations, maintaining balanced drawers at the end of each shift.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Implemented best practices for handling returns and exchanges, ensuring compliance with store policies.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
Delivery Driver
Doordash
The woodlands
03.2023 - 03.2025
- Delivering orders and working with customers
- Navigated routes using GPS technology for optimal delivery efficiency.
- Communicated effectively with customers regarding delivery status and issues.
- Implemented process improvements that reduced delivery times by optimizing routes.
- Completed on-time deliveries by choosing best and most efficient routes.
Bather
Natural pawz
Houston
06.2023 - 08.2023
- Train with groomers and assist them in the bathing, drying, brushing and nail trimming of the dogs. Assisted the team with keeping the grooming/bathing room clean and sanitized. Cleaned kennels, tubs and tables after each groom and in-between as needed.
- Maintained cleanliness and organization of bathing area, promoting a safe environment for pets.
- Assisted in handling dogs during bathing sessions, ensuring comfort and reducing stress levels.
- Improved customer satisfaction by providing efficient and thorough bathing services for pets.
Camp Counselor
Camp Bow Wow
Houston, TX
11.2023 - 04.2024
- Supervised playgroups to ensure safety and socialization among dogs.
- Administered medications and provided care for special needs pets.
- Maintained cleanliness of facilities, ensuring sanitary conditions for all dogs.
- Monitored dog behavior to identify and address potential conflicts or issues.
- Communicated effectively with pet owners regarding their dog's well-being and daily activities.
- Implemented process improvements for scheduling and managing daycare operations efficiently.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Conducted thorough intake assessments for new clients, gathering important information on pet temperament, medical history, and preferences.
- Assisted in the recruitment and training of new team members by sharing best practices and mentoring them throughout their onboarding process.
- Promoted physical activity in pets by leading daily exercise routines tailored to individual fitness levels and energy requirements.
- Ensured a positive customer experience by addressing any concerns or questions from clients promptly and professionally.
- Streamlined check-in and check-out process, making it more efficient for both staff and pet owners.
- Boosted team morale and efficiency by sharing knowledge and tips on dog behavior and care with new staff members.
- Enhanced dog's social skills with structured group play sessions, facilitating better behavior and interaction among pets.
- Adapted to each dog's unique needs and personality, ensuring tailored approach to care that maximized comfort and happiness.
- Provided emergency first aid to dogs when necessary, minimizing impact of injuries and health episodes.
- Reduced anxiety in new or nervous dogs by using calming techniques and providing one-on-one attention, fostering more welcoming environment.
- Promoted positive atmosphere, leading to repeat business and referrals through exceptional care and customer service.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
Manager
Elevated Touch Pet Salon
Houston, TX
03.2024 - 01.2026
- Streamlined workflow processes, resulting in improved project turnaround times.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Implemented filing systems that improved document retrieval times and organization.
- Developed and maintained positive relationships with clients through effective interpersonal communication.
- Assisted in managing office supplies inventory, reducing waste through effective stock monitoring practices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with planning office events and meetings for smooth execution.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Streamlined invoice processing to ensure timely payments and financial operations.
- Improved office organization with meticulous management of appointment scheduling and client databases.
- Developed streamlined processes for appointment reminders, increasing attendance rates by fostering client engagement.
- Monitored behavioral changes, providing feedback to owners regarding pet health and behavior.
- Managed scheduling of grooming appointments to optimize workflow and client satisfaction.
- Worked collaboratively with team members to ensure efficient scheduling and smooth daily operations within the salon.
- Developed strong rapport with returning clients by remembering pet names and preferred grooming styles from previous visits.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
Education
High school diploma -
Lovelady High School
Lovelady, TX06.2018
Skills
- POS
- Cash Handling
- Retail Sales
- Bathing
- Communication skills
- Organizational skills
- Customer service
- Time management
- Project planning
- Shift scheduling
- Financial management
- Budget control
- Expense tracking
- Work prioritization
- Inventory management
- Computer skills
- Problem resolution
- Positive attitude
- Effective communication
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
Certification
Bartender License
Languages
English
Native or Bilingual
Timeline
Manager
Elevated Touch Pet Salon
03.2024 - 01.2026
Camp Counselor
Camp Bow Wow
11.2023 - 04.2024
Bather
Natural pawz
06.2023 - 08.2023
Delivery Driver
Doordash
03.2023 - 03.2025
Cashier/Sales Associate
Ross Dress For Less
04.2022 - 05.2023
Service Champion
Taco Bell
03.2021 - 02.2022
High school diploma -
Lovelady High School