Taryn Linke

• Designed and facilitated educational programs for groups of older adults with diverse learning needs.
• Developed learning materials, facilitator guides, newsletters, and calendars to enhance educational offerings for older adults.
• Adjusted programming based on participant feedback, engagement, and observed outcomes to improve effectiveness.
• Coordinated projects, schedules, documentation, and reporting to ensure timely delivery of programming.
• Refined programming based on participant feedback and observed engagement to enhance program effectiveness.
• Supported volunteers and new team members by providing guidance and explaining processes.

• Directed daily operations of the Resident Services department, coordinating programs, schedules, and resources to support resident engagement and organizational goals.
• Managed department budgets, monitored expenditures, and allocated resources to support operational priorities.
• Partnered with nursing, dining, housekeeping, therapy, and executive leadership to coordinate interdisciplinary initiatives and solve operational challenges.
• Developed department procedures, checklists, and standardized resources to ensure consistent, efficient, and high-quality service delivery.
• Developed department procedures, checklists, and standardized resources to improve consistency, efficiency, and quality of service.
• Onboarded and trained new employees and volunteers on departmental procedures, expectations, and best practices to promote a successful transition.
• Managed department budgets and monitored expenditures to align resources with operational priorities.
• Planned and facilitated department meetings, presenting updates, operational information, and new initiatives to staff.
• Evaluated department workflows and implemented targeted process improvements to enhance organization and team effectiveness.
• Built strong relationships with residents, families, staff, volunteers, and community partners through responsive communication and collaborative problem-solving.

• Provided administrative support in a fast-paced professional office, ensuring efficient daily operations and exceptional client service.
• Managed multi-line phone communications, greeting clients and directing inquiries to ensure smooth communication and client satisfaction.
• Maintained Outlook calendars and supported daily workflow by organizing schedules and prioritizing administrative tasks.
• Prepared and formatted business documents, reports, presentations, and correspondence to enhance clarity and professionalism in communications.
• Handled confidential client and company information with discretion and attention to detail.
• Maintained electronic filing systems and organized business records to ensure accuracy and accessibility.
• Processed incoming and outgoing mail while supporting day-to-day office operations.
• Assisted multiple departments with administrative projects and document preparation to support operational needs and facilitate collaboration.
• Welcomed clients and visitors, providing responsive customer service and creating a positive first impression.
• Adapted to new software quickly by completing training and practicing features. and office systems quickly to adapt to changing business needs.

Advanced through multiple operational and resident services roles, supporting human resources, business office operations, admissions, memory care leadership, and sales while collaborating across departments to achieve organizational goals.

• Supported business office operations by processing payroll, managing invoices and accounts payable, maintaining financial records, and preparing operational reports.
• Assisted with human resources administration by maintaining employee files, supporting orientation, onboarding activities, and HR documentation while utilizing HRIS and payroll software.
• Coordinated admissions paperwork and administrative processes to support a smooth move-in experience for residents and families.
• Served as Interim Memory Care Director, coordinating daily department operations during a leadership transition while partnering with interdisciplinary teams to support resident care.
• Supported the sales process by welcoming prospective residents and families, communicating community services, and assisting with move-in coordination.
• Prepared presentations, reports, and business documents while maintaining accurate operational and resident records.
• Collaborated with nursing, dining, housekeeping, maintenance, and executive leadership to coordinate resident services and operational initiatives.
• Adapted quickly to new responsibilities across multiple departments, demonstrating flexibility, strong organizational skills, and the ability to learn new systems and processes.
• Identified opportunities to improve workflows and contributed to process improvements that increased operational efficiency and service consistency.

• Coordinated daily dining room operations, ensuring high customer satisfaction and service quality.
• Facilitated onboarding and training of new team members on service procedures to enhance team readiness.
• Managed scheduling and workflow, fostering effective communication to streamline daily operations.
• Resolved resident and family concerns with professionalism and empathy.

• Planned and delivered engaging classroom instruction for early elementary learners.
• Created age-appropriate learning activities and instructional resources.
• Fostered a positive learning environment while supporting academic and social development.
• Communicated regularly with families regarding student progress.

• Planned and delivered daily instruction aligned with curriculum standards for upper elementary students.
• Developed lesson plans, instructional materials, and classroom assessments to support learning objectives.
• Adapted instruction to meet diverse learning needs and learning styles.
• Assessed student progress and adjusted teaching strategies to improve learning outcomes.
• Collaborated with colleagues, administrators, and families to support student success.
• Maintained classroom organization, documentation, and student records.