Hardworking employee with a drive to succeed and learn new things. Engaging and personable individual with a positive attitude who is organized and dependable.
Overview
2
2
years of professional experience
Work History
Usher
Wharton Center For Performing Arts
01.2024 - Current
Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Maintained professional demeanor to represent venue and create positive impression.
Contributed to positive team dynamics, working closely with coworkers to create a welcoming atmosphere for guests.
Assisted patrons with seating by giving directions and lighting paths.
Excellent communication skills, both verbal and written.
Shift Leader
Dunkin Donuts & Baskin Robbins
05.2023 - Current
Trained new employees to do their job to the companies standards and delegated the closing tasks reasonably and responsibly
Maintained a safe and clean environment that adhered to the guidelines and procedures required.
Oversaw that a positive and supportive workspace remained and solved conflicts between employees.
Created a good experience for customers with a welcoming atmosphere and great customer service.
Handled the cash-count and closing drawers at the end of the night.
Crew Member
Dairy Queen
06.2022 - 08.2022
Cleaned and maintained all areas to promote clean atmosphere.
Improved customer satisfaction by providing friendly and efficient service at the register.
Worked front counter, drive-thru and other areas.
Learned how to work in a quick, fast-paced environment
Education
Bachelor of Science - Psychology
Michigan State University
East Lansing, MI
04.2026
Skills
Team Collaboration
Reliability and punctuality
Working under pressure
Positive Attitude
Flexible Schedule
Active Listening
Organizational Skills
Social Perceptiveness
Timeline
Usher
Wharton Center For Performing Arts
01.2024 - Current
Shift Leader
Dunkin Donuts & Baskin Robbins
05.2023 - Current
Crew Member
Dairy Queen
06.2022 - 08.2022
Bachelor of Science - Psychology
Michigan State University
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