Taryn Terhune
Eugene,OR
Summary
Accomplished sales associate with over 10 years' experience in customer service and sales. Proven ability to close sales and exceed in meeting deadlines and quotas, working with diverse personalities, resolution and problem solving, and earning client loyalty. Flexible and organized in order to efficiently multitask.
Overview
11
11
years of professional experience
Work History
Outbound Sales Representative
Royal Caribbean
Remote
08.2017 - 09.2022
- Trusted advisor for book of customers, created through high-volume outbound warm-call prospecting and referrals from existing customers.
- Conducted 130 outbound phone calls daily to reach potential clients while creating reservations and providing service to existing clients.
- Engaged customers through effective communication via phone calls and emails to overcome issues and objections and to plan their individualized vacation experience.
- Exceeded all metric goals and customer satisfaction grades.
Inbound Sales Representative
Royal Caribbean
Springfield, Oregon
08.2014 - 11.2017
- Regularly met and exceeded metrics, earning multiple awards. Top 10% revenue producer. In 2019, generated $2.5 million booked revenue and 36% conversion rate.
- Implemented successful sales strategies and closing techniques.
- Efficiently used multiple software programs simultaneously and efficiently to maintain accurate sales pipeline and forecast while booking and servicing reservations through Royal Caribbean's booking interface.
- Exercised cross-departmental collaboration to accomplish customer success.
Grocery Store Clerk
Capella Market
Eugene, Oregon
04.2012 - 06.2014
- Processed customer orders through POS system, ensuring accurate identification and input of codes for extensive produce items.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
Education
Bachelor of Arts - Psychology
University of Oregon
Eugene, OR06.2014
Skills
- Strong sales acumen
- Over 2 years' experience working from home
- Highly motivated and success driven
- Dedicated and reliable
- MS Office (Excel, Word)
Timeline
Outbound Sales Representative
Royal Caribbean
08.2017 - 09.2022
Inbound Sales Representative
Royal Caribbean
08.2014 - 11.2017
Grocery Store Clerk
Capella Market
04.2012 - 06.2014
Bachelor of Arts - Psychology
University of Oregon
Similar Profiles
Victor Illarionov SergheiVictor Illarionov Serghei
Sports Staff at Royal CaribbeanSports Staff at Royal Caribbean
Chrystion DudleyChrystion Dudley
Show Performer at Royal CaribbeanShow Performer at Royal Caribbean
Fitzroy RobertsFitzroy Roberts
Junior Sous Chef at Royal CaribbeanJunior Sous Chef at Royal Caribbean