Michael Cruz
Avondale,AZ
Summary
Dynamic Driver Sales Representative with a proven track record at Frito-Lay, excelling in client relations and route planning. Demonstrated strong sales acumen by increasing customer satisfaction and repeat business. Committed to safe vehicle operation and reliability, consistently achieving delivery goals while maintaining high standards of service and compliance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Driver Sales Representative
Frito-Lay
Phoenix, AZ
09.2007 - Current
- Delivered products efficiently while ensuring compliance with safety protocols.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate records of deliveries and inventory for effective tracking.
- Operated delivery vehicle responsibly, adhering to all traffic laws and regulations.
- Collaborated with team members to ensure timely order fulfillment and customer satisfaction.
- Assisted in route planning to optimize delivery schedules and reduce delays.
- Conducted regular vehicle inspections to maintain optimal performance and prevent breakdowns or delays on the road.
- Assisted in resolving customer complaints or concerns, ensuring repeat business and overall satisfaction.
- Increased sales by establishing rapport with customers and providing exceptional service during deliveries.
- Ensured timely deliveries for customer satisfaction by planning efficient routes and managing time effectively.
- Safely operated company vehicles, adhering to all traffic laws and safety regulations to minimize accidents and vehicle damage.
Warehouse Associate
Amazon
Phoenix, AZ
10.2023 - 12.2023
- Operated material handling equipment to efficiently transport products within warehouse environment.
- Maintained accurate inventory levels through regular cycle counts and stock adjustments.
- Collaborated with team members to achieve daily production targets and ensure timely order fulfillment.
- Followed safety protocols and procedures to minimize workplace accidents and maintain compliance.
- Conducted quality checks on incoming and outgoing shipments to uphold product standards.
- Streamlined workflow processes, contributing to improved overall productivity in warehouse operations.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Assisted in reducing product damage by properly handling and storing materials.
Education
Bachelor Of Computer Science - Computer And Information Sciences
Science Technology Institute
Manila, PhilippinesHigh School Diploma - Highschool
Roosevelt College
Manila, Philippines03.2000
Highschool - Highschool
Sumulong Memorial Highschool
Manila, Philippines03.1998
Skills
- Safe driving practices
- Vehicle maintenance
- Reliability and punctuality
- Negotiation techniques
- Route planning expertise
- Strong sales acumen
- Load securing
- Client relations
- Safe vehicle operation
- Route management
- Merchandise sales
- Product displays
- Product promotions
- Merchandising strategies
- Route planning
- Policies and procedures implementation
- Stock rotation
- Sales goals
- Product presentation
- Display building
- Sales representation
Certification
*CDL class A with endoresements - double, triples and tanker
*Salesman of the year award
* Multiple Salesman of the District awards
*Years of driving experience
Languages
Tagalog
Native or Bilingual
English
Full Professional
Timeline
Warehouse Associate
Amazon
10.2023 - 12.2023
Driver Sales Representative
Frito-Lay
09.2007 - Current
Bachelor Of Computer Science - Computer And Information Sciences
Science Technology Institute
High School Diploma - Highschool
Roosevelt College
Highschool - Highschool
Sumulong Memorial Highschool