Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Hugo Mendez

White Plains,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Driver Sales Representative

Ace Endico Corporation
Brewster, NY
03.2024 - 04.2024
  • Delivered products to customers in a timely and safe manner.
  • Developed relationships with customers to ensure repeat business.
  • Provided excellent customer service by responding promptly to customer inquiries.
  • Maintained accurate records of deliveries, including invoices, payments and inventory.
  • Performed daily pre-trip inspections on assigned vehicles.
  • Adhered to all safety regulations while driving and loading and unloading products.
  • Monitored stock levels of product inventories at each location visited.
  • Communicated regularly with dispatch regarding route changes or delays due to traffic conditions.
  • Verified accuracy of orders prior to delivering them to customers.
  • Assisted in developing promotional materials such as flyers, brochures.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.

Sales Representative

Cerveceria Centroamericana LLC
New York, NY
02.2015 - 01.2024
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Maintained knowledge of current product offerings and pricing structures.
  • Developed and implemented sales strategies to increase revenue.
  • Prepared detailed reports on sales activities including forecasts and budgets.
  • Collaborated closely with internal departments to ensure successful execution of campaigns.
  • Closed product sales to increase revenue and build client loyalty.
  • Visited restaurants and bars regularly to ensure proper display of products in store shelves.
  • Managed stock levels within assigned territory while adhering to budget constraints.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Provided accurate and detailed quotes for customers to maintain customer satisfaction.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Developed and implemented strategies to increase sales of craft beer in the region.

PreSales Representative

Coca Cola Bottling-FEMSA LLC
Guatemala , Guatemala
06.2010 - 12.2014
  • Developed and implemented individual treatment plans according to the client's needs and goals.
  • Processed payments using point of sale system software.
  • Organized backroom stock including receiving shipments, stocking shelves, inventory control.
  • Consistently met daily performance goals set by management team members.
  • Stocked shelves with new merchandise following company procedures for accurate inventory tracking.
  • Analyzed customer feedback to improve products and services.
  • Researched competitors' products, prices, and sales techniques.
  • Negotiated pricing contracts with customers to maximize profits.
  • Collaborated with other departments such as marketing, finance, logistics.
  • Managed inventory levels by ordering sufficient stock for each account.
  • Utilized CRM software tools to track progress of each sale cycle stage.
  • Prepared and delivered appropriate presentations on products and services.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
  • Generated sales by prospecting, negotiating contracts and closing.
  • Performed regular reviews of monthly sales performance against targets set by management team.
  • Developed and implemented strategies to increase sales in assigned region.

Education

High School Diploma -

White Plains Senior High School
White Plains, NY
07-2005

Skills

  • Safe Driving Practices
  • Route planning expertise
  • Route Planning
  • Route Management
  • Sales Forecasting
  • Product Distribution
  • Stock control
  • Planogram Execution
  • Visual Merchandising
  • POS Software
  • Retail experience
  • Restocking processes
  • Marketing knowledge
  • Sales abilities
  • Safe Driving
  • Defensive driver training
  • DOT Compliance
  • Customer-Oriented
  • Vehicle inspections

Languages

Spanish
Native/ Bilingual
English
Full Professional

Certification

  • NY Defensive Driving Curse 2024 March
  • CDL Defensive Driving Curse 2024 January
  • SMITH SYSTEM Driver Direct On Road Defensive Driving Course March 2024
  • Marketing B2B The Coca Cola Femsa September 2012

Timeline

Driver Sales Representative

Ace Endico Corporation
03.2024 - 04.2024

Sales Representative

Cerveceria Centroamericana LLC
02.2015 - 01.2024

PreSales Representative

Coca Cola Bottling-FEMSA LLC
06.2010 - 12.2014

High School Diploma -

White Plains Senior High School

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Hugo Mendez