Taryn Williams
Ruston,LA
Summary
Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Data Entry
Transworld System
09.2022 - 12.2022
- Created and maintained data entry logs to track data entry activities.
- Developed and implemented data entry operations.
- Assisted with developing data entry processes.
- Completed time-sensitive data entry requests.
Customer Service Representative
Blue Cross And Blue Shield
01.2023 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Debt Collector
Transworld Systems Inc.
09.2023 - 12.2023
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
- Developed strong relationships with customers to foster timely payments and account resolution.
Education
Bachelor Of Science -
Grambling State University
Grambling, LASkills
- Debt Recovery Strategies
- Skip tracing techniques
- Patience and Persistence
- Goal-oriented mindset
Certification
Proficient with Microsoft Office (Excel, Word, Outlook)
Timeline
Debt Collector
Transworld Systems Inc.
09.2023 - 12.2023
Customer Service Representative
Blue Cross And Blue Shield
01.2023 - 08.2023
Data Entry
Transworld System
09.2022 - 12.2022
Bachelor Of Science -
Grambling State University