Yazmin Valdez
Dallas,Tx
Summary
Experienced working in a fast-paced environment, and works well under pressure with initiative towards starting tasks. A goal driven individual who works well under supervision and capable of working individually as well.
Experienced Data Entry Keyer with a demonstrated history of accurately inputting and managing data. Proficient in using data entry software and tools to process large volumes of information efficiently. Skilled in maintaining data integrity and confidentiality while meeting strict deadlines.
Overview
11
11
years of professional experience
Work History
Data Entry Clerk, Customer Service, Collections
Reprise financial
02.2022 - Current
- Company Overview: Collection agency, customer service, and data entry
- Skipping account of customers with no reach
- Taking inbound and outbound calls
- Plan meetings
- Meetings goals
- Data entry
- Commission base
- High pace enviroment
- Taking customer service calls
- Negotiation
- Taking payments
- Ambitious mentality 24/7
- Doing paper work and answering emails
- Auditing calls
- 1-1 training
- Collection agency, customer service, and data entry
Assistant Manager
AT&T Dyn Inc.
- Consulting within B2B, B2B Selling
Senior Corporate Trainer
AT&T Dyn Inc.
- Lead A Team Of Five Sales Representative
- Trained Trainees
- Planned Sales Production For Team Every Week
- Lead Team Meetings
- Sales Pipeline
- Team Production
- 1-1 Training
- Personally Recruiting
- Interviewing
- Team Building
Account Executive
AT&T Dyn Inc.
01.2021 - 02.2022
- Customer Building
- Direct Marketing
- Consulting
Assistant Manager
Regional Finance
01.2019 - 01.2021
- Meet sales Goals, Commission based work environment, requiring to keep an ambitious mentality 24/7
- High paced work environment, requiring to keep an organized work space
- Ensure we have all paperwork expedited in a timely manner when auditor are inspecting the office
Office Manager
City Auto Insurance
01.2017 - 01.2019
- Handle important auditory paperwork, requiring extreme organizing skills to fulfill tasks according to company guidelines
- Handle cash deposit on a daily basis
- Handle new business policies
- Bind insurance policies: auto, home, renters, commercial
Sales Associate
Dillards & Jc Penny
01.2014 - 01.2017
- Selling cosmetics supplies to customers
- Answering incoming calls
- Assisting customers
- Cash register transactions
Education
High School Graduate - Dance, academy of health science, medical terminology, pals/working with special needs kids, and marketing
Emmett J. Conrad Highschool School
01.2016
Skills
- Interpersonal skills
- Bilingual
- Multi-Tasker
- Communications skills
- Tech savvy
- Proficient with computers
- Creativity
- Imagination
- Organization
- Management Skills
- Case management
- Relationship building
- Payroll
- Recruiter
- Receptionist
- Drug Tester
- Team Management
- Cash Management
- Debt recovery
- Goal oriented
- Payment plan development
- Call center background
- [Type] software
- Following conversation scripts
- Call center experience
- Payment acceptance
- Skip tracing techniques
- History research
- Cashflow report generation
- Customer research
- Performance improvements
- Collections best practices
- Payroll processing
- Negotiation
- Account management
- Goal-oriented mindset
- Proficiency in [software]
- Complex Problem-solving
- Debt recovery strategies
Timeline
Data Entry Clerk, Customer Service, Collections
Reprise financial
02.2022 - Current
Account Executive
AT&T Dyn Inc.
01.2021 - 02.2022
Assistant Manager
Regional Finance
01.2019 - 01.2021
Office Manager
City Auto Insurance
01.2017 - 01.2019
Sales Associate
Dillards & Jc Penny
01.2014 - 01.2017
Assistant Manager
AT&T Dyn Inc.
Senior Corporate Trainer
AT&T Dyn Inc.
High School Graduate - Dance, academy of health science, medical terminology, pals/working with special needs kids, and marketing
Emmett J. Conrad Highschool School