Summary
Overview
Work History
Education
Skills
Connect With Me:
Timeline
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Tasandra Williams

Tasandra Williams

Mandeville,Jamaica

Summary

Results-driven technical professional with over 12 years of experience in web development, operations management, compliance, and project coordination. Proven ability to oversee cross-functional teams, optimize workflows, and ensure regulatory compliance. Skilled in implementing automation systems, managing creative projects, and delivering high-performance web solutions. Adept at leveraging expertise to drive efficiency, streamline processes, and exceed organizational goals.

Overview

13
13
years of professional experience

Work History

Operations and Web Development Manager

Teliodesk
01.2020 - Current
  • Developed and managed workflows using tools like Monday.com, ensuring efficiency in task execution
  • Created and implemented organizational policies, including terms and conditions, privacy policies, and compliance frameworks
  • Configured and optimized system integrations using CloudTalk, Google Workspace, and CMS platforms
  • Oversaw the web design process, including member login areas, user sign-ups, and SEO-optimized content creation
  • Trained teams on technical tools, workflows, and compliance requirements to maintain operational alignment

Technical Project Manager

Renegade Digital
01.2018 - 01.2020
  • Managed custom web development projects using WordPress, Joomla, and Shopify Wix, and Godaddy
  • Designed and maintained high-performance websites, integrating Google Analytics and optimizing for SEO
  • Created compliance documentation such as privacy policies, 'Do Not Sell My Info' notices, and terms of service
  • Configured SMTP, SPF, DKIM, and DMARC for secure and efficient email deliverability
  • Conducted system audits to identify and address compliance gaps while collaborating with cross-functional teams

Business Development and Technical Lead

Remote Reps
01.2015 - 01.2018
  • Oversaw client onboarding and account management, ensuring alignment with business goals
  • Designed and implemented outreach campaigns using LinkedIn Navigator, email marketing systems, and automation tools like Zapier
  • Analyzed operational data and implemented workflows to improve efficiency across departments
  • Led lead generation strategies, increasing client acquisition by 35% through targeted engagement
  • Drafted and implemented creative marketing strategies to strengthen brand visibility

Client Services and Administrative Specialist

Hilum International
01.2012 - 01.2014
  • Coordinated internal workflows and supported interdepartmental communication to maintain operational efficiency
  • Drafted and maintained comprehensive documentation to ensure clarity and alignment across teams
  • Supported the implementation of compliance and operational procedures, ensuring regulatory alignment

Education

Bachelor of Science - Business Administration And Management

UCW
Online
01-2018

Skills

  • Continuous integration
  • Content management systems
  • Scrum framework
  • Responsive web design
  • API integration
  • Performance optimization
  • Testing and debugging
  • Client communication
  • Search engine optimization
  • Web content creation
  • Digital brand development

Connect With Me:

Email: shandrawill.v22@gmail.com
Skype: live:.cid.e68974ffcc0a0ada
Phone: 1 876 803-8834 WhatsApp/ Telegram (JA) |

 1 772 773-7149 (USA)

Timeline

Operations and Web Development Manager

Teliodesk
01.2020 - Current

Technical Project Manager

Renegade Digital
01.2018 - 01.2020

Business Development and Technical Lead

Remote Reps
01.2015 - 01.2018

Client Services and Administrative Specialist

Hilum International
01.2012 - 01.2014

Bachelor of Science - Business Administration And Management

UCW

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Tasandra Williams