Tascha Cantu
Boise,ID
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Account Executive/Event Specialist
Idaho Tents & Events
07.2022 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Attended networking events to build relationships and identify sales opportunities.
- Excellent communication skills, both verbal and written.
Waitress
Darden Restaurants, Olive Garden
01.2017 - 11.2023
- Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Contact Center Representative
North American Power And Gas
02.2015 - 01.2017
- Promptly responded to inquiries and requests from prospective customers.
- Streamlined processes for faster issue resolution, contributing to overall contact center efficiency.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Provided exceptional customer service by actively listening to inquiries and offering personalized solutions.
- Approved and terminated customer contracts upon request.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Responded to customer calls and emails to answer questions about products and services.
Education
High School Diploma -
Canyon Ridge High School
Twin Falls, ID2013
Skills
- Customer Relations & Customer Service
- Account Management
- Multitasking
- Sales Strategies
- Pipeline Management
- Point of sale operation
- CRM software expertise
- Cash Handling
- Attention to Detail
- Communication
- Organization
Affiliations
- Member of Boise Young Professionals
Timeline
Account Executive/Event Specialist
Idaho Tents & Events
07.2022 - Current
Waitress
Darden Restaurants, Olive Garden
01.2017 - 11.2023
Contact Center Representative
North American Power And Gas
02.2015 - 01.2017
High School Diploma -
Canyon Ridge High School
Similar Profiles
Dawson SquiresDawson Squires
Loading Dock Worker at Idaho Tents and EventsLoading Dock Worker at Idaho Tents and Events
Brant TrimboliBrant Trimboli
Event Installation Crew at Idaho Tents And EventsEvent Installation Crew at Idaho Tents And Events
Onyeka KamenOnyeka Kamen
Customer Service Representative (Warehouse) at Vincent Tents And Events RentalsCustomer Service Representative (Warehouse) at Vincent Tents And Events Rentals