Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tascha Cantu

Boise,ID

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Account Executive/Event Specialist

Idaho Tents & Events
07.2022 - Current
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Attended networking events to build relationships and identify sales opportunities.
  • Excellent communication skills, both verbal and written.

Waitress

Darden Restaurants, Olive Garden
01.2017 - 11.2023
  • Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
  • Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
  • Used cash registers and credit card machines to cash out customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Contact Center Representative

North American Power And Gas
02.2015 - 01.2017
  • Promptly responded to inquiries and requests from prospective customers.
  • Streamlined processes for faster issue resolution, contributing to overall contact center efficiency.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Provided exceptional customer service by actively listening to inquiries and offering personalized solutions.
  • Approved and terminated customer contracts upon request.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Responded to customer calls and emails to answer questions about products and services.

Education

High School Diploma -

Canyon Ridge High School
Twin Falls, ID
2013

Skills

  • Customer Relations & Customer Service
  • Account Management
  • Multitasking
  • Sales Strategies
  • Pipeline Management
  • Point of sale operation
  • CRM software expertise
  • Cash Handling
  • Attention to Detail
  • Communication
  • Organization

Affiliations

  • Member of Boise Young Professionals

Timeline

Account Executive/Event Specialist

Idaho Tents & Events
07.2022 - Current

Waitress

Darden Restaurants, Olive Garden
01.2017 - 11.2023

Contact Center Representative

North American Power And Gas
02.2015 - 01.2017

High School Diploma -

Canyon Ridge High School

Similar Profiles

CREATE PROFILE
Tascha Cantu